Management requires the courage to monitor; it does not necessarily require you to do anything about what you observed—or to realize that it will take all of your skill to bring those you are leading back onto the path toward the vision. Leadership requires you to respond to what you learn during the monitoring process. Daniel Goleman (as quoted in Schwartz, 2010, p. 24) states it like this: The range of what we think and do Is limited by what we fail to notice And because we fail to notice That we fail to notice There is little we can do To change Until we notice How failing to notice Shapes
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