“The ‘yeah, buts’?” asked Tom. “That’s when you have a clear people issue and everyone on the team thinks you need to invoke the three-strike rule,” he explained. “And you just keep saying, ‘Yeah, but he’s really talented and valuable. Yeah, but he’s got some personal problems. Yeah, but it’s almost Christmas, or Easter, or Arbor Day.’ And so he just sits on your Issues List holding you back.”

