At first the hiring bonanza seems justified because of the pace of growth that must be sustained. But in reality one wrong hire is far costlier than being one person short. And the cost of hiring too many wrong people (and one wrong hire often leads to multiple wrong hires because the wrong person will tend to attract more wrong people) is what Guy Kawasaki called a “Bozo explosion”—a term he uses to describe what happens when a formerly great team or company descends into mediocrity.
