Positional leaders often focus their efforts on serving themselves or their organization, with too little regard for others. However, leaders who move up to Level 2 shift their focus from me to we. They like people and treat them like individuals. They develop relationships and win people over with interaction instead of using the power of their position. That shift in attitude creates a positive shift in the working environment. The workplace becomes more friendly. People begin to like each other. Chemistry starts to develop on the team. People no longer possess a “have to” mind-set. Instead
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