Tasha Turner

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“You said so.” “I said no such thing!” “You did! I heard you!” “Don’t tell me what I said.” In fact, both parties may be sincere—and both may be right. He recalls what he meant, and she recalls what she heard. But what he intended was not what she understood—which was what she would have meant if she had said what he said in the way he said it.
Tasha Turner
something else i nedd to keep in mind
That's Not What I Meant!: How Conversational Style Makes or Breaks Relationships
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