Becky Kaplan Farone

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Conversational style isn’t something extra, added on like frosting on a cake. It’s the very stuff of which the communication cake is made. Aspects of conversational style are the basic tools of talk—the way we show what we mean when we say (or don’t say) something. The main signals are pacing and pausing, loudness, and
That's Not What I Meant!: How Conversational Style Makes or Breaks Relationships
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