Becky Kaplan Farone

17%
Flag icon
If they use loudness at unexpected points in their talk, you can get confused about what’s important, or even what the point is. If you expect extra loudness to express emotion—for example, anger—and you don’t hear it, you may not notice when those with different styles are angry. If you discover they are, you may think there’s something wrong with them for not expressing it in what seems to you a normal way.
That's Not What I Meant!: How Conversational Style Makes or Breaks Relationships
Rate this book
Clear rating
Open Preview