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That's Not What I Meant!: How Conversational Style Makes or Breaks Relationships, by Deborah Tannen

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She saw for the first time that what she had thought of as being polite was actually indirect and possibly not clear communication.

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That's Not What I Meant!: How Conversational Style Makes or Breaks Relationships

That's Not What I Meant!: How Conversational Style Makes or Breaks Relationships

by Deborah Tannen

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