Becky Kaplan Farone

15%
Flag icon
But because we can’t step out of the situation—the human situation—we keep trying to balance these needs. We do it by not saying exactly what we mean in our messages, while at the same time negotiating what we mean in metamessages. Metamessages depend for their meaning on subtle linguistic signals and devices.
That's Not What I Meant!: How Conversational Style Makes or Breaks Relationships
Rate this book
Clear rating
Open Preview