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That's Not What I Meant!: How Conversational Style Makes or Breaks Relationships, by Deborah Tannen

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are always turning, driving our conversations, but we don’t see them because we think in terms of intentions (rude, polite, interested) and character (she’s nice, he’s not).
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That's Not What I Meant!: How Conversational Style Makes or Breaks Relationships
That's Not What I Meant!: How Conversational Style Makes or Breaks Relationships
by Deborah Tannen
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