Becky Kaplan Farone

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What makes misunderstandings like these so hard to straighten out is that our ways of communicating seem self-evidently natural to us. He didn’t feel he was hinting; he felt he was communicating. He didn’t feel he was picking up hints from me; he felt he was hearing me communicate.
That's Not What I Meant!: How Conversational Style Makes or Breaks Relationships
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