Primal Leadership, With a New Preface by the Authors: Unleashing the Power of Emotional Intelligence (Unleashing the Power of Emotinal Intelligence)

by Daniel Goleman

climate? Roughly 50 to 70 percent of how employees perceive their organization’s climate can be traced to the actions of one person: the leader. More than anyone else, the boss creates the conditions that directly determine people’s ability to work well. 41