Primal Leadership, With a New Preface by the Authors: Unleashing the Power of Emotional Intelligence (Unleashing the Power of Emotinal Intelligence)

by Daniel Goleman

Distress not only erodes mental abilities, but also makes people less emotionally intelligent. People who are upset have trouble reading emotions accurately in other people—decreasing the most basic skill needed for empathy and, as a result, impairing their social skills. 27