• Raising questions about our procedures (e.g., asking the group to clarify where it is going and offering summaries of the issues being discussed to make sure we have a shared understanding of them) • Using good listening skills: either build on the ongoing discussion or clearly signal that we want to change the subject, and ask if that is ok … Members of this group, who come from around the world, say these meetings are among the most focused, productive, and enjoyable of any they’ve attended.

