Resonant leaders shatter the old leadership mold that was cast in the image of the captains of industry, those old-fashioned lead-from-the-top figures of authority who led largely by virtue of the power of their position. Increasingly, the best of breed lead not by virtue of power alone, but by excelling in the art of relationship, the singular expertise that the changing business climate renders indispensable. Leadership excellence is being redefined in interpersonal terms as companies strip out layers of managers, as corporations merge across national boundaries, and as customers and
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