The Advantage: Why Organizational Health Trumps Everything Else In Business

by Patrick Lencioni

At the heart of the fundamental attribution error is the tendency of human beings to attribute the negative or frustrating behaviors of their colleagues to their intentions and personalities, while attributing their own negative or frustrating behaviors to environmental factors.

When there is trust, conflict becomes nothing but the pursuit of truth, an attempt to find the best possible answer.

Overcoming the tendency to run from discomfort is one of the most important requirements for any leadership team—in fact, for any leader.