In a turnaround, the right approach often is to alter the strategy (which typically is not adequate), then to bring the structure into alignment with it, and then to focus on supporting processes and skills. In a realignment, however, strategic direction and structure often are not the real source of the difficulties. Instead, they frequently lie in the processes and skill bases of the organization, and these are the places to focus on. Close the loop. As you learn more about your group’s structure, processes, and skills,
