This mechanism sends the signal that we are in charge of our destiny, not controlled by some force. It runs counter to the instincts expressed by many of my officers and chiefs to minimize the ship’s visibility to the outside, especially when problems were involved. EMBRACE THE INSPECTORS is a mechanism for CONTROL, organizational control. In other words, the crew of Santa Fe are responsible for Santa Fe. We found we needed this parallelism with internal control. Later, we’d hand out T-shirts that jokingly read, “DON’T BE A VICTIM.”
Ownership
