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Life cannot be merely about solving problems, he felt. It also had to be about pursuing great dreams. “That’s what can get us up in the morning.”
“It’s not how well you avoid problems,” Mueller says. “It’s how fast you figure out what the problem is and fix it.”
Always wait until the end of designing a process—after you have questioned all the requirements and deleted unnecessary parts—before you introduce automation.
It’s OK to be wrong. Just don’t be confident and wrong.
