Psychologists have demonstrated that we are able to keep only about five to nine pieces of information in our mind at a time. We have all had the experience of looking up a phone number, then being distracted before dialing and forgetting the number in a matter of seconds. What is happening is that new information is bumping out older information before your mind can ready the older information for long-term storage in your memory. In general, short-term memory can hold items fairly well for the first few seconds. After about twelve seconds, however, recall is poor, and after twenty seconds,
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