You have to sacrifice a bit of your ego by admitting your error. But like many sacrifices, when you give up something you value, you’re rewarded with something even more valuable—healthy dialogue and better results. Next, watch to see if this sincere show of respect has helped restore safety. If it has, you can now explain the details of what happened. If it hasn’t, you’ll need to use one of the more advanced skills that follow in the next few pages. In any case, first make it safe; then return to the issue.
