We don’t start conversations because we’re bad at predicting how much we’ll enjoy them. We underestimate how much others want to talk; we underestimate how much we will learn; we underestimate how quickly other people will want to go deep and get personal. If you give people a little nudge, they will share their life stories with enthusiasm. As I hope I’ve made clear by now, people are eager, often desperate, to be seen, heard, and understood.
