Help Topic

Why does the Android App tell me to "Please sign in or sign up" after I try to sign in?

This problem occurs when the time on your Android device is incorrect, which is most often due to your time zone setting (PDT, EST, etc) being incorrect. Goodreads turns down important requests when your clock is too far off as part of protecting your account.

For example, let's say you're in California and it's 3:00 PM. Your Android time reads 3:00 PM, but the time zone is set to "Eastern Daylight Time". Since it's 6:00 PM on the East Coast, your clock is actually three hours behind.

Here's how to fix the time:
  1. From the Android home screen, press on Android's menu button.
  2. Choose "Settings".
  3. Choose "Date & Time," which is usually near the bottom of the list.
  4. Ensure that the date, time zone, and time are all correct.