How to Manage Problem Employees: A Step-by-Step Guide for Turning Difficult Employees into High Performers

by Glenn Shepard

There was a time when people were committed to working hard and being productive in the work force. Today, however, some workers have an entitlement mentality and the labor pool includes some people who donâ??t want a job - just a paycheck. In response to this trend, Glenn Shepard has written How to Manage Problem Employees . This comprehensive book will tell you how to set new hires up for success, structure compensation packages to maximize their involvement and work ethic, deal with problem areas before they become bad behavior, and motivate slow and often unmotivated employees. You'll learn the different personality types and how to handle specific manifestations of each, including gossiping, back stabbing, direct confrontation, hypochondriacs, breaking the chain of command, and sarcasm, as well as how to terminate employees while staying on solid legal ground.

208 pages, Paperback

First published July 29, 2005

Reviews

[Henry · Rating 4 out of 5]

A good overview of tips and tricks on how to be a good manager. The author has a knack for giving valuable insight and anecdotes regarding different scenarios and employee personalities. I also like that he has a specific chapter on how to guard yourself legally if an employee accuses you of any wrongdoing. I randomly chose to read this after finding this book at my local library and I was skeptical at first due to the books' publishing year but all of it is still relevant today in 2019.

[Meghal Sivan · Rating 5 out of 5]

Read it a long while ago, but not a good book.

[Jordan · Rating 1 out of 5]

This is either a guide to being a terrible manager no one will want to work with written by an out-of-touch insufferable boomer, or it is a deeply absurdist piece of poetry that outlines all the flaws with late capitalism and how we think about human beings and their relationship to the fruits of their own labor. I'll let you know when I figure out which it is.