Goodreads helps you keep track of books you want to read.
Start by marking “No Hard Feelings: The Secret Power of Embracing Emotions at Work” as Want to Read:
No Hard Feelings: The Secret Power of Embracing Emotions at Work
Enlarge cover
Rate this book
Clear rating
Open Preview

No Hard Feelings: The Secret Power of Embracing Emotions at Work

4.05  ·  Rating details ·  2,284 ratings  ·  271 reviews
The modern workplace can be an emotional minefield, filled with confusing power structures and unwritten rules. We're expected to be authentic but not too authentic. Professional but not stiff. Friendly but not an oversharer.

As organizational consultants and regular people, we know what it's like to experience uncomfortable emotions at work - everything from mild jealousy
Kindle Edition, 304 pages
Published February 5th 2019 by Portfolio
More Details... Edit Details

Friend Reviews

To see what your friends thought of this book, please sign up.

Reader Q&A

To ask other readers questions about No Hard Feelings, please sign up.

Be the first to ask a question about No Hard Feelings

Community Reviews

Showing 1-30
Average rating 4.05  · 
Rating details
 ·  2,284 ratings  ·  271 reviews

Sort order
Start your review of No Hard Feelings: The Secret Power of Embracing Emotions at Work
Mar 18, 2019 rated it it was amazing
Not a review - just some notes I would like to keep handy.

"...emotional dynamics affect our motivation, health, communication, decision making, and more. yet most of us ignore these emotions. Why is it that when we think of professionalism, we immediately jump to the idea that we should suppress everything we feel?" [p.4]

Emotional fluency
"the capacity to productively sense emotion and to know how and when to translate what you feel into healthy action." [p.10]

"no one tells us what to do if we're
Jenny (Reading Envy)
I've been reading this book off and on at work, which I think I heard about on the Get Booked podcast. Helpful advice for dealing with emotions of others, using your own emotions as a tool for decision making and more. The first idea I want to apply is "user manuals" where people get to share their perspective of how they think/work. ...more
Apr 13, 2019 rated it liked it
Terrific topic and well-researched, but too much ground to cover in a book this length. It's basically a literature review of the entire field of emotions at work. I'd have gotten more value out of greater depth in a few key sub-topics.

Excerpts I'm stashing for later:

Don’t extend the logic of the workplace into your time off Many people are overly enthusiastic about optimizing free time. Stop falling into the type-A trap of compulsively making your hobbies more work than work. If you love to pla
Dave Neary
Mar 23, 2019 rated it it was amazing
There is a lot to unpack in this book! I loved it - both as a treatise giving people permission to have and express feelings at work, and for providing a framework for people to do so in a positive, healthy, and productive way. The chapters on leadership, teams, communication, culture, and the effect of emotions on these, and that they have on emotions, are all great.
Thom Behrens
Apr 01, 2019 rated it really liked it
Thought provoking book about how work culture influences your emotional wellbeing, and how your emotional wellbeing might be used to influence work culture.

Acknowledges emotional experiences of different genders & races, and speaks to how the modern American workplace was constructed around the white man's preference for comfort. Illuminating.

Good for everyone, great for introverts.

Definitely recommend buying/borrowing the physical book - the illustrations are very fun!
Spotted this as a "new release" and thought it would be an interesting read. I had a performance review and training not long ago and so that was still fresh in my mind as I thought this would be a good read and was curious to know what the authors had a say.

The book is a good overview on what emotions we might encounter at work or around work, what might be the cause(s) and how we can manage them in productive ways. Topics cover everything from boredom to lack of interest to anxiety. Factors th
Mar 09, 2019 rated it it was amazing
I really loved this book. It's succinct and doesn't labour every point, but covers some very important points. The old advice of no emotion at work is just unrealistic and this book provides some excellent ways of handling things.

If you want each point covered in depth then I suggest you read the books referenced in the text. For me, this provided a great resource I can return to/reference having read many of those other books already. In the learning stage you maybe want the depth and many exam
Chance Lee
Nov 03, 2019 rated it it was amazing
Shelves: true-story
Excellent resource for workplace communication. Balances hard science with a firm but gentle tone. Includes lots of illustrations to enhance the message and brighten the mood. The book is definitely focused on intra-office communication, centered almost entirely on corporate workspaces at the exclusion of customer-facing enterprises. Many of the strategies inside are YMMV if you work a customer service job.
Jay Wilson
Jan 13, 2020 rated it liked it
Nothing necessarily groundbreaking, but good tips to keep in mind.

I'm new to the workforce, so the concept of how to handle emotions at work was totally new to me. In my previous role as a student, I expressed my emotions however I felt like it, since most of my time was mine. Now that it's not, that mindset has shown itself to be infeasible. This book has some good info in it, for sure, like keeping in mind that people simply have different preferred styles of communication, among other tidbits
Molly Who
Jan 06, 2021 rated it it was amazing
I recently entered into a new job where I had to take on a leadership role - but I am fresh out of grad school and this would be my first time in anything like this position. This book helped me to take a step back and realize where my anxieties were coming from, as well as become more secure in how I talk to staff and communicate with my boss. It's still a learning curve and I'm still trying to find my way but I feel more confident in knowing how to navigate my emotions in the workplace than I ...more
Sep 28, 2019 rated it really liked it  ·  review of another edition
Shelves: career, non-fiction
Nice book to read to try to make the best of your attitude at work. Some tips on how to make the most of your emotions. I especially to apply it to work culture.

Jamie Bowen
Fascinating book, easy to read and full of some top tips for anyone in business. It’s a book I shall always be referring back to.
Megan Kurtz
Jan 17, 2020 rated it it was amazing
Cannot recommend enough! We are all brainwashed at some point into thinking being an “emotional” person has no place at work or makes you weak, and nothing could be further from the truth. WE ARE HUMAN. Learning how to harness those feelings and use your superpowers for good is a powerful skill. I especially loved the chapters focused on culture and cultivating a diverse and inclusive workplace. Learning how to reframe stressors, how to be selectively vulnerable and *GASP* be less passionate abo ...more
sarah semark
Introverts, read this. Extroverts, read this.
Leaders, read this. Managers, read this. Individual contributors, read this.

I think I would have really enjoyed this book even without all the charming (and funny) graphs and illustrations, but they really pushed it over from a four star to five, underlining the value of emotional connection even for otherwise relatively dry subject matter (work).

I was definitely in the "thinks emotions have no place in the workplace" camp until I read this, and it's
Jul 08, 2019 rated it really liked it
Shelves: july, 2019
An excellent resource for exploring ways to be more emotionally intelligent at work.

While Fosslien and Duffy acknowledge the further challenges faced in work environments by people of color, the book could have very easily been five stars if they had deliberately addressed this significant issue and interviewed and quoted more people of color.
Valentina Palladino
Jan 31, 2020 rated it it was amazing
Shelves: favorites
This book is all about managing your emotions in the workplace—and no, that doesn’t mean pretending emotions don’t exist in the workplace. Too often, many of us try to hide our emotions when we’re in a professional setting, and that’s not always the best way to handle the various circumstances we find ourselves in at work. Liz Fosslien and Mollie West Duffy provide strategies for how we can navigate the emotionally charged world that is the workplace, and how we can thrive without bottling up ev ...more
Jonathan Jackson
Let me first say I had to channel my cousin because she devours books in one day even though this took me a week and a half.
This is a elaborately humorous yet brutal take on organizational behavior and emotional intelligence. This book talks about mental exhaustion and how to avoid chronic venting. How a wandering mind is signifies an unhappy mind (a stressful upbringing can lead to a lack of concentration). It had a chapter in there about team members that are jerks, dissenters, and slackers,
Aug 11, 2019 rated it it was amazing
As a female who struggles to manage my emotions at work sometimes, this book made me feel better. It highlights that it’s okay to feel feelings - but gives so much advice and many resources to support and improve emotions in many scenarios, such as working in teams, leadership and decision making. I wish I could give this to every person in my company. It’s that valuable. And, it’s coupled with witty cartoons and great advice. I also liked that Liz and Mollie provide additional resources on race ...more
Aug 03, 2020 rated it liked it  ·  review of another edition
Shelves: library, miscellany
This was required reading for work. While it did have some useful tips, I found the cutesy style rather annoying. Also, as an autistic person, some of these recommendations just don't work for me. For example, their suggestion that you constantly smile at your coworkers - I have a flat affect at times and that just feels so unnatural to me, I know it won't come across as anything but painfully awkward. ...more
Roozbeh Daneshvar
Aug 09, 2020 rated it it was amazing
I found this book full of practical and actionable suggestions. If you want a book which goes deeper into the work environments (and possibly psychology of it), this is NOT a good book. If you want a book on how to incorporate and manage emotions at work (+ a lot more on the surrounding topics), this book can be a very good resource.

I enjoyed it specifically in my own case: I had a new job, a new team, a new environment, on top of the work from home situations. The advices were very relevant for
Carlina Scalf
Nov 04, 2020 rated it really liked it
The illustrations and comics in this book landed a *little* too close to home in the best way! Liz and Mollie’s book reminded me I’m not alone in juggling a lot of complex emotions at work and offered both practical tips and a general sense of levity. Their fun way of presenting research helped me let go of some general work anxiety and embrace the highs and lows. Highly recommend for anyone who has / is working in an office environment (virtual or otherwise)!
Feb 07, 2020 rated it it was amazing
This book is a whole bunch of collection of “Yes I’ve been there! I’ve done that! I feel you!” Work days are hectic for everyone. NO HARD FEELINGS is nicely illustrated the situation and giving us very practical tips how to keep stable emotions. It is very useful because “Managing your feeling is as important as managing your reports!”
C.E. G
May 23, 2019 rated it really liked it
This wasn't mind-blowing, but it felt medicinal in that it was just so validating. It helped me put words to some dynamics that had felt difficult in previous workplaces, and gave me some ideas for adjusting to my new position. The cute graphics definitely helped keep my eyes moving, as well. ...more
Jul 10, 2019 rated it really liked it  ·  review of another edition
I have quite a few passages marked and quite a few things to think about. Great book for anyone working in a "typical" workplace where you have face-to-face interactions, email conversations and endless meetings. There are bits for everyone. ...more
Olena Sovyn
Feb 04, 2020 rated it it was amazing
The insightful short book that covers all needed shades of the emotions at work subject. It refers to classic in this field, like "Radical candor," "Emotional intelligence," etc. However, it also brings to the table its thought-provoking ideas ...more
Apr 23, 2020 rated it really liked it
Illustrates, literally, how to use the emotions that affect our work - from personal decision making to working in teams - to our advantage. The hilarious drawings in this solid read were my collective spirit animal.
May 11, 2019 rated it really liked it  ·  review of another edition
Some good stuff in there.
Samantha Hines
May 21, 2019 rated it it was amazing
One of the best books on the workplace that I’ve read.
Colona Public Library
This is an amazing book that everyone should read that are in the workforce today or in the future. The tips in this book were great and very helpful. The illustrations were a great touch.

~ April
Jan 04, 2020 rated it really liked it
« previous 1 3 4 5 6 7 8 9 next »

Readers also enjoyed

  • Weird: The Power of Being an Outsider in an Insider World
  • The Making of a Manager: What to Do When Everyone Looks to You
  • Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries
  • Good Habits, Bad Habits: The Science of Making Positive Changes That Stick
  • Donut Feed the Squirrels
  • Together: Why Social Connection Holds the Key to Better Health, Higher Performance, and Greater Happiness
  • Overworked and Overwhelmed: The Mindfulness Alternative
  • Biased: Uncovering the Hidden Prejudice That Shapes What We See, Think, and Do
  • Range: Why Generalists Triumph in a Specialized World
  • You're Not Listening: What You're Missing and Why It Matters
  • The Millionaire Dropout: Fire Your Boss. Do What You Love. Reclaim Your Life!
  • You Look Like a Thing and I Love You: How Artificial Intelligence Works and Why It's Making the World a Weirder Place
  • Subtle Acts of Exclusion: How to Understand, Identify, and Stop Microaggressions
  • Unapologetically Ambitious: Take Risks, Break Barriers, and Create Success on Your Own Terms
  • Superpower Showdown: How the Battle Between Trump and Xi Threatens a New Cold War
  • Burnout: The Secret to Unlocking the Stress Cycle
  • Difference Makers: A Leader's Guide to Championing Diversity on Boards
  • Переписати життя: як і що змінювати, щоби стати щасливою людиною
See similar books…

News & Interviews

Twists, turns, red herrings, the usual suspects: These books have it all...and more. If you love mysteries and thrillers, get ready for dozens...
146 likes · 33 comments
“Success depends on psychological safety. At Google, members of teams with high levels of psychological safety were less likely to leave their jobs, brought in more revenue, and were rated effective twice as often by executives. MIT researchers who studied team performance came to the same conclusion: simply grouping smart people together doesn’t guarantee a smart team. Online and off, the best teams discuss ideas frequently, do not let one person dominate the conversation, and are sensitive to one another’s feelings.” 5 likes
“Work provides us with a sense of purpose and can offer instant gratification in the form of praise, raises, and promotions. But the more we tie who we are to what we do, the more we emotionally attach to our jobs.” 2 likes
More quotes…