Application of Business Intelligence System on Decision Making

by Deepak S

A highly dynamic market, changing client demands, fierce competition, the necessity of strict
control and risk management are only some of the characteristics of the business
environment where modern banks conduct their operations. Better management and
better decision-making process make the difference between the successful and the
unsuccessful on the market with these characteristics. Business intelligence solutions
for banks should provide the decision makers from all business segments of a bank with the
ability to manage and exploit information resources, in order to solve the problems and make
timely and high-quality decisions. Business intelligence systems in banks must be
comprehensive and yet simple for the end user.
Based on an extensive literature survey, it was deciphered that there are issues that are left
unaddressed concerning business intelligence system in Indian banking sector where the
impact of data analytics technology on banking performance is very high. The existing
literature also paved the way to understand that application of business intelligence system
in making banking operations successful, to identify those dimensions constituting
business intelligence system and its impact on banking and employee performance as a
whole.
The main objectives of the study are, identify the factors constituting the Business
Intelligence System of Banks, evaluate the Role of Business Intelligence System Capabilities
in Making Banking System Successful, analyse the Relationship between Components of
Business Intelligence System and Decisions and between Components of Business
Intelligence System and Employee and Bank Performance, assess the Influence of Business
Intelligence System on Quality of Decision Making in Banks, examine and establish the
Relationship between Business Intelligence System and Bank Employees Performance,
analyse the impact of Business Intelligence System on the Bank Performance. In addition, to
investigate the differences in various aspects of Business Intelligence System, Quality of
Decision Making, Bank and Employees Performance across the selected Demographic
Characteristics of Respondents and analyse the Association among the selected
Demographic Characteristics of Business Intelligence System Analysts in Banks. Finally, to
model the relationship between the Business Intelligence System and Employee Performance
and Bank Performance using Structural Equation Modeling.

206 pages, Paperback

Published September 23, 2023

About the author

I am Deepak Stephen, from Bangalore. I have always been interested in writing, circumstances prevented me from doing that. I have spent several years working in the social sector. Currently, I manage training, recruitment and quality for an outsourcing company. I meet people in my line of work, I have met several fascinating people. My stories are set in modern India, and at the risk of sounding haughty or obnoxious, tend to be a little like A J Cronin's stories. About ordinary people. I hope you forgive me for comparing myself to Mr.Cronin. I write whenever I have time. And it is difficult. So now I have changed the circumstances to become more conducive to writing.

I hope you enjoy my stories. I would love to hear from you all whether good or bad. Feedback is important for growth. I train lot of young people and am of the opinion that frank and honest feedback is the best medicine for personal and professional growth.

Reviews

[Afreen]

greetings of the day sir, I am searching for your contact details. if I am not wrong you have worked on Application of Business Intelligence System on Decision Making in Banking Sector. if yes please DM on this mail 21phcm003hy@manuu.edu.in thank you sir