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Creating Great Visitor Experiences: A Guide for Museums, Parks, Zoos, Gardens & Libaries
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Creating Great Visitor Experiences: A Guide for Museums, Parks, Zoos, Gardens & Libaries

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4.06  ·  Rating details ·  16 ratings  ·  3 reviews
Museum and other non-profit professionals have begun to realize that the complete visitor experience is the key to repeat attendance, successful fundraising, and building audience loyalty. Taking lessons learned by successful experience-shapers in the for-profit world, Stephanie Weaver distills this knowledge for museums and other organizations which depend on visitor ...more
Paperback, 208 pages
Published June 15th 2008 by Left Coast Press (first published 2007)
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Al Price
Apr 10, 2013 rated it really liked it
While the concepts are pretty basic for museum/zoo etc. audiences, her examples and ways of framing the concepts really help you identify with the strengths and weaknesses of your institution or team. The exercises in the back were particularly helpful in getting us to think about how we might act on the points she makes to improve the guest experience. Useful, easy read.
Caitlin
Jul 23, 2007 rated it really liked it
Recommends it for: Visitor Services Professionals
Work-related, worthwhile.
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Stephanie Weaver, MPH, CWHC is a writer and wellness & health coach. She has a Master's degree in Public Health and nutrition education from the University of Illinois.

Her holistic migraine book The Migraine Relief Plan: An 8-Week Transition to Better Eating, Fewer Headaches, and Optimal Health pubbed on February 14, 2017 (Agate/Surrey Books).

She finds inspiration and delight as an occasional
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