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Customer Centered Products: Creating Successful Products Through Smart Requirements Management

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A powerful system for getting the right requirements--and creating products faster, better...and cheaper! "Never time enough to do it right, but always time enough to do it over." In today's "faster-better-cheaper-at-any-cost" world, this is not just a joke, but an all-too-frequent reality. And, most often, a poor understanding of the requirements for a product is the reason it must be done over. CUSTOMER-CENTERED PRODUCTS is a highly practical new book that helps readers gain a clear understanding of how to elicit the right requirements early on in a project--and make the right product the first time. Packed with useful information, enlightening real-life examples, and money-saving solutions, this book shows readers how * Identify where their current requirements process is weak * Bridge communication breakdowns that lead to muddy requirements * Eliminate costly mistakes and rework * Improve product quality without increasing cost * Use operational concepts to improve requirements quality * Improve the fit between the product and the customers' needs * Prove that faster, better, cheaper is possible, and more.

272 pages, Hardcover

First published September 11, 2000

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Displaying 1 - 3 of 3 reviews
Profile Image for Jim Hurley.
42 reviews14 followers
May 16, 2015
"Never time enough to do it right, but always time enough to do it over" - This quote is a perfect description of poor development practice.

This book shows you how to do it right, and, most importantly, tells you why.

I liked a bit near the end concerning various requirement reviewers. The author opined that the particular reviewers that took the time to do it right should make good product managers. Shouldn't everybody take the time to do it right? It's really wasteful that all project managers don't prioritize doing it right.
Profile Image for Konstantin Root.
21 reviews9 followers
October 12, 2011
The world will be soo much better if PDMs and developers have read this book before building next "great" product or release.
It will help them to understand that every change/feature should have background and reasons to do it (in writing) - this book will not only cement that idea in their minds, but will also show how to write requirements that actually are usable.
Profile Image for Bibhu Ashish.
131 reviews11 followers
December 2, 2014
One of the best books I have read on requirement management process. I hope every software developer/manager reads this before jumping into the development bandwagon. This book provides lots of good material and lots of tips to enhance the requirement management capability of any individual as well as any firm.
Highly recommended!!!!
Displaying 1 - 3 of 3 reviews