Essential Techniques for Healthcare Managers

by Leigh W. Cellucci

Healthcare managers ensure that the organization’s mission is met, that its goals are achieved, and that the work is done right. This book provides you with the skills, knowledge, and confidence you need to be a successful healthcare manager. This book uses realistic scenarios, cases, and exercises to bring essential management concepts to life. You will learn how to handle management responsibilities such as delegating projects, making ethical decisions, resolving conflicts, defending a budget, and monitoring organizational performance. Also included are an overview of health law and a discussion of diversity issues that will prepare you to work in today’s healthcare environment. Topics and techniques covered   Evidence-based management Ethics Evaluating employees Diversity Decision making Change Teamwork Hiring and terminating Communication Delegation Motivating employees Managing conflicts Leadership Time management Program assessment Legal issues   Instructor PowerPoint slides, discussion points for end-of-chapter questions, and a test bank. To see a sample, click on the Instructor Resource sample tab above.

272 pages, Paperback

First published August 20, 2009

Reviews

[April · Rating 4 out of 5]

This was a really great easy to understand textbook. I enjoyed the material and really enjoyed the format it was written in!