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K.P.I. Book, The: The Ultimate Guide To Understanding The Key Performance Indicators Of Your Business

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At last…The KPI Book by Jeff Smith is here. Now all of the Key Performance Indicators (KPI) for the Motor Industry have been brought together in one place for the very first time in a hardback publication.

The five major areas of your dealership are covered including all the KPI for Sales, Service, Parts, Bodyshop and even General Management making it the essential tool for
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Hardcover, 230 pages
Published April 16th 2001 by Insight Training & Development Limited
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Jeff Smith is a business improvement strategist.

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