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Love Is the Killer App: How to Win Business and Influence Friends

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Are you wondering what the next killer app will be? Do you want to know how you can maintain and add to your value during these rapidly changing times? Are you wondering how the word love can even be used in the context of business?

Instead of wondering, read this book and find out how to become a lovecat—a nice, smart person who succeeds in business and in life.

How do you become a lovecat? By sharing your intangibles. By that I mean:
Your knowledge: everything that comes from all the books that I’ll encourage you to devour.
Your network: the collection of friends and contacts you now have, which I’ll teach you how to grow and nurture.
Your compassion: that human warmth you already possess—in these pages I’ll convince you that you can show it freely at the office.

What happens when you do all this?
* You become a rich source of information to all around you.
* You are seen as a person with valuable insight.
* You are perceived as generous to a fault, producing surprise and delight.
* You double your business intelligence in one year.
* You triple your network of personal relationships in two years.
* You quadruple the number of colleagues in your life who love you like family.

In short, you become one of those amazing, outstanding people to whom everyone turns, who leads rather than follows, who never runs out of ideas, contacts, or friendship.

Here’s the real scoop: Nice guys don’t finish last. They rule!

From the Hardcover edition.

236 pages, Kindle Edition

First published January 1, 2002

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About the author

Tim Sanders

51 books98 followers

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Displaying 1 - 30 of 198 reviews
Profile Image for Daniel Lundgren.
8 reviews7 followers
March 31, 2010
BIG THOUGHT: In a marketplace of greed and selfishness, love is the killer app that will allow you to stand out from the crowd. Love, or bizlove, (used here in the more specific context of business) is defined as sharing one's knowledge, networks, and compassion with those who you come into contact with who can benefit from it in their business lives.

The knowledge component means reading as many good books on business (and the specifics of what will help you in your job) as you can. Most of these books should be Big Idea books rather than technical manuals. The benefit of reading these is that you can turn around and share them with others in moments that will change their entire business, solve their problems, and cement you in their mind as a friend who cared enough about them to openly share without expecting any financial compensation in return.

Do the same thing with your networks. Open your iPhone contacts list and forge business connections. Once you've established a strong reputation, seal the relationship with compassion, demonstrating that you are committed to seeing them succeed and will do whatever you can to share your knowledge and connect them to the right people in order to make that happen.

I love the freedom this book offers as an alternative to the common hoarding mentality. I've encountered people living this way and have found myself loving them in return by opening up about business opportunities I've found.
Profile Image for Andy.
21 reviews35 followers
August 2, 2011
This weekend, I finished "Love is the Killer App: How to Win Business and Influence Friends" by Tim Sanders. I don’t usually go for motivational, inspirational books, much less books that motivate and inspire my professional life, but I’ve heard several friends and trusted influencers rave about it.

One reason I don’t read those books is in order for the authors to distinguish themselves from others, and because it makes lectures and speaking engagements easier, they speak in buzzwords and simplified “five step” processes, for example.

This book was no different. Sanders threw around words like “bizlove” (referring to gestures of professional affection), “bizmates” (referring to coworkers or colleagues), or dotcommunists (referring to… I don’t even know). He constantly referred to being a “lovecat,” or someone who shared his knowledge, attention, and advocacy for others freely.

But beneath the breezy pacing and the casual buzzwording, there were some good, useful things to glean from this book.

Sanders compared reading books to eating and digesting food. Books are a full meal. Magazine articles are an appetizer, and newspaper articles are a snack.

(Of course, Sanders didn’t even count blogs, because in 2002 when he wrote this book, the blogosphere wasn’t a fraction as information-rich as it is today.)

He suggests reading as many books in your subject of interest as you can, take notes and annotate the heck out of it in order to mentally digest its contents, and lend freely to friends and “bizmates” as the topic comes up. Heck, he says, if the situation calls for it, just gift them a copy.

As an avid reader, there’s nothing I like more than to give away books I love. I’ve gifted two or three people with "The Cluetrain Manifesto", an 11 year-old book with the simple but revolutionary message, “businesses need to speak to humans like they’re people, not markets”. Whether or not they’ve read it, I’m not sure, but Sanders’s book helped me figure out how to tie the book’s thesis into my conversations, and how to better follow up.

Although a friend and mentor told me this a long time ago, it is worth reinforcing, especially in this book. Give your advice freely and without expectation of compensation. Bone up on whatever subject you want to be a resource for, and stay top-of-mind in your network. Sometimes the rewards aren’t monetary, but sometimes they are (Sanders recounts that one of his friends, the founder of mp3.com, gifted him stock options in the fledgling music format’s IPO, and Sanders made a small fortune when it took off and quadrupled in worth). In any case, you’ll build trust, goodwill and relevance.

While I don’t do these things quite as deliberately as Sanders (he reads books and immediately starts thinking about who he can share it with), I feel like he was helpful in keeping others in mind when reading, learning, and sharing.

And while “lovecat” is a silly word, it has a great meaning: to love and support your colleagues. Express to them your commitment to their growth and success. Bring a nurturing and supportive face into the workplace, where stoicism and an every-man-for-himself attitude usually resides. It’s kind of the professional version of the “love thy neighbor” bit.

Because the book was written in 2002, there wasn’t a lot of talk (or really, any) talk about social media and how it fits into this. Anyone can tell you that social media shouldn’t replace the real-life interactions that likely make one a lovecat, but they sure can supplement it. You can connect your network, share ideas, encourage, inform, and all sorts of things. I’d love to see a follow-up to this book updated to allow for social media interactions.

Sanders has a new book, "Today We Are Rich", which is being marketed as the prequel to Love is the Killer App. I haven’t read it yet, and I’m not sure yet if I’m going to, but I’ll be keeping it on my radar.

Meanwhile, get out there. Be a lovecat. Share some bizlove with your bizmates. But don’t tell anyone, unless you want to get into a 20-minute discussion about what those words mean.

But perhaps you should. After all, isn’t that the point?
Profile Image for Amy.
2,556 reviews395 followers
Shelved as 'not-going-to-finish'
March 14, 2017
I could not take this book seriously. I figured I could get through it because it was short but I am not going to bother anymore. Blahhhh. Boring!
Profile Image for Shawn Grimes.
28 reviews12 followers
December 8, 2009
I was hesitant about this book but it's actually pretty good.

Some will criticize it for being too touchy feely and even I can't help but admit that as someone who is adverse to physical expressions of emotions, I'm weary of a huggy work environment. Aside from all the hugging, it has some pretty good ideas for making yourself marketable and admired.

One of the points that the book makes is the importance of sharing knowledge. It gives you good steps for gaining knowledge to share as well, encouraging you to read books, actual physical hard backed booked (which is ironic since I was listening to it in audiobook format). Once you have a number of books under your belt, you begin recommending these books to people that you think would benefit from them. You then become a comrade of these people as they find useful information in these resources.

One of the other points that was emphasized in the book that I liked was the sharing of contacts and social network nodes. Introduce people of need to people that supply that need. It's a win-win for everyone involved. This point reinforced ideas introduced to me by How to Win Friends & Influence People

Overall a good book and probably worth a read again when I get into curmudgeon mode. Like I said, a lot of touchy feely concepts and a lot of talk of bizlove and lovecats, that made me uncomfortable but I could see them working in certain situations. The benefit of turning a business relationship into a social relationship is more business and that is clear.
27 reviews4 followers
March 30, 2011
If you are looking for concrete practical strategies for building business relationships, as well as heartfelt, earnest inspiration to apply it, you have targeted your search successfully by landing on "Love Is The Killer App".

Mr. Sanders teaches us in this book how to practice "bizlove", which is all about sharing. More specifically, it is freely sharing the sources of intangible value which we all have in our (1) knowledge, (2) personal networks, and (3) compassion. The bulk of the book deals with how to effectively work to build the knowledge, networks, and compassion you have, prepare them for effective sharing, recognize when to share, and follow through on your sharing.

While it is laced throughout with Mr. Sanders' infectious enthusiasm, this book is highly practical. For instance, the "Knowledge" chapter outlines four steps to acquiring and sharing knowledge. Each of these steps are explored in terms of how and why, with concrete examples abounding. In turn, some steps are broken down into sub-steps and similarly explored. While Sanders gives many examples of his own bizlove in practice, he also encourages you to discover and develop your own personal bizlove language, with tips on discovering what works best for you.

For whatever reason, I didn't find the highly autobiographical opening two chapters very compelling, and it wasn't until my third reading attempt that I reached the meat, potatoes, and spice of the rest of the book.

The "Knowledge" and "Network" chapters both employ common-sense strategies, and Sanders frames them attractively... you will want to start consciously applying them immediately! (Example: I took "cliff notes" on this book, and I'm now reviewing it on Amazon). Perhaps the most significant impact on me here is the increased enthusiasm to build my knowledge and networks so that I can use them as means of serving people, whether in business or personal life.

The "Compassion" chapter isn't as developed overall as many other books on the subject, as Sanders acknowledges, but his treatment of how to recognize the best times to "get personal" in the business world was insightful, and new to me.

Mr. Sanders closes with advice regarding some of the challenges that one can encounter attempting to share bizlove, a few stories of bizlove in action (which I found pretty inspirational), and a suggested future reading list.

If you are looking to apply a personal touch to business, make yourself more valuable and memorable to your bizmates, and your time at work more valuable and memorable to you, you will be well-served by reading this. I can see Love Is The Killer App becoming a commonly used reference in my library.
Profile Image for Joanna.
4 reviews17 followers
June 27, 2009
This book contains the sort of inspirational mantra that I wish more folks would secretly adopt. Genuinely caring about people, getting to know them and understanding their needs will go farther than the old-school cut-throat business model of stomping on all around you to reach the top of the heap.

I got this book with mixed expectations (I mean, it's inspirational business luv stuff), and found that the first 65 pages were a great lead-in. After that it fell apart for a while as the author talked about the way he reads and studies business books. In fact, harkening back to his upbringing as a young evangelist I found many connections between the way he was taught to read the bible and how he now digests and evangelizes business books. This section read a bit like a memoir, therapy session, advertisement for biz books, and a long sweaty handshake.

I continued reading with a mixture of fascination and disappointment, missing the LUV and compassion thread begun in the first chapters. Fortunately, he resumed it after the "Knowledge" chapter, and did a great job expanding on how he markets himself and others by making connections, understanding their needs, then feeding those connections by building and improving the relationships of those around him. The scenarios became more realistic as he continued and I got a lot more value out of this book.

About 2/3rds of Love is the Killer App is a very worthwhile read. If being caring and compassionate in the business world already seems like common sense, you're right! I found it nice to read a book that backs this up. :)
Profile Image for Katerina.
388 reviews12 followers
November 3, 2014
"Love Is the Killer App" proposes that love (the sensible but selfless promotion of the growth of another) is the key to satisfying business success. Love in the business world (bizlove) involves the sensible sharing of one's knowledge, network and compassion. Sanders devotes a chapter to each of these to show how to put bizlove into action.

I picked this book up because I liked his view of sharing knowledge for the benefit of others. I already believed that love is the best way to interact with people, even in the business world. Unfortunately, Sanders makes love sound like a business tool. He focuses on the benefits one receives by giving out love. Sanders may have thought this approach necessary to win people who have bought into the winner-takes-all business model because he does make the point near the end that love is not to be used as a tool. Still, the focus on personal benefits left his love sounding hollow in many places.

A second drawback for me was his hip business-speak. "Lovecats" I came to understand. Others sounded like pep-talk language. And some were completely pointless. Compassionary? Why not just use the word compassionate?

Despite these drawbacks, it is a helpful book. I think this approach to doing business is sound and will generally bring one satisfaction if not success. For me the encouragement to share what I read is especially valuable. As Sanders says, "Too many people internalize their new information, turning it into private wisdom that cools in their intellectual cellar."
Profile Image for Gail.
1,023 reviews334 followers
February 27, 2009
I'm certainly no expert on business books. But for what that genre is worth, this book is a home run.

Tim Sanders charisma oozes out of the pages of this book and his business philosophy is hard to argue with.

In Sanders' mind, we all need to practice "love business" - the act of intelligently and sensibly sharing what he calls our intangibles (our knowledge, our network and our compassion) with our business partners.

I found themes in the book that applied to both my job at the university and also my photography business.

Definitely a book that I will recommend to others.
Profile Image for Sundeep.
Author 1 book235 followers
July 19, 2007
Two sentence summary: Invest in your network and you’ll reap intangible rewards. Read a lot and share the learnings from what you read with your world.

Recommended? Eh. Sorta. Nothing revolutionary in here, but that’s because this is how I’ve tried to approach my “network” from the beginning. Do what I can for people in my network without expectation of anything in return, and trust that when I need something the door will be open to ask. Right guys? You’ll hook me up when I need ya…right?? Also, the author clearly thinks I don’t read enough. Or maybe he reads too much. Waay too much.

Key takeaways:

* After I read a book, exit a conversation, see a good movie, enjoy a good slice of chocolate cake, etc., take a minute to summarize the “Big Thought”, and then think about how to apply it.
* Actively apply the learnings from the books I read shortly after reading them (yes, that’s where the idea for book reviews came from). Also, think about past experiences where they could have applied (explicit examples…yeah, the ones that make me go “doh!”).
* Create a “personal university” of contacts/mentors that I can tap for input on an infrequent, as-needed basis. Bono, expect an email soon. You too Angelina.
* Always have a joke or two handy. Or just look funny.
* Prioritize my network (can’t wait to have a network to actually prioritize).

Questions I asked myself in reading this book:

* Is there anything I’d rather be doing? Or anyplace I’d rather be? (As I type this, I’m IM’ng with my buddy Charles who’s chillin in Espana for two weeks. Sooo not fair to ask this question of myself right now…).
* Am I truly going after what I want, all out? Am I pushing passed my limits to reach my goals? Am I really going to reach out to Bono?

Favorite lines:

* “If you think you disappoint people with apathy, try disappointing them after you’ve committed yourself with compassion.”
* “After my day ends I work on improving my conversational skills. Like a football coach, I run the tapes of the day’s game in my mind. I think about missed opportunities. I think about mistakes….” [I try and do this before going to bed each night…my days are boring enough that I fall right asleep.]
* “Having permission to get close to people is everything.” [I think he means in business.]
* “By expressing compassion, you create an experience that people remember. When people remember you, it’s good for your business.” [See “look funny” comment above.]
* “The act of listening is absolutely critical to the act of connecting….” [Listen for what people do/offer and what they want/need…sounds great in theory but I have trouble just remembering names; see “friggin sieve” intro above.]
* “Alan Kay, father of the personal computer, says that perspective is worth fifty IQ points.” [If you’re in M&A at a big company with deep pockets, you should know that our startup has loads of perspective.]
Profile Image for Bill Glover.
291 reviews1 follower
February 23, 2015
Sanders recipe for success is three pointed. Be friendly, create a larger network of 'biz-friends', and fanatically read/study books that you can inject into any conversation and disseminate. If folks in the business world become more friendly and more well read, that's a win.
Of course, some of the underlying assumptions of our modern business environment are impressively bleak; namely that you have a job because no one has invented a computer that can replace you (but they are feverishly working on that as we speak). Also, seniority (aka experience) isn't worth much at all.
In order to assume a brand that will be rewarded monetarily you have make an effort to be more universally liked, and remembered. You 'demonstrate value' by reading as much as you can and inserting into work conversations the ideas and terms you've read.
Sanders cheapens the word "love" by telling you how to look for an 'in' to throw down information about a book in order to show your value. His theory about "helping" your 'biz-mates' is just another way of playing the odds. You connect people who can benefit from each other's skills and make sure they know you don't expect anything in return, with the understanding that a certain percentage will hook you up.
Profile Image for Stephen Hedlund.
30 reviews8 followers
May 29, 2014
"The difference between having [people's] time and their attention is the difference between ham and eggs. The chicken is involved, but the pig is committed."

"I've looked at all the possibilities, and for the student of business, books are the answer. Books should be your diet's staple because they are the complete thought meal, containing hypotheses, data, research, and conclusions..."

This wasn't the best book I've ever read, but I definitely recommend it. The book's big idea is to inspire the reader to add value to himself and others by effectively gaining and sharing knowledge, relentlessly networking, and showing genuine love and compassion in all situations. For me personally, it served as a reminder and an inspiration to read, read, read. It also introduced to me the idea of sharing the knowledge I gain with others, both to aid me in understanding it, but also to allow another to experience the same joy and discovery that I did. Perhaps the greatest gift this book gave me was the reminder to encourage others. When people inspire you, tell them. Notice their talents, and tell them you appreciate them. It costs you very little, but can reap untold benefits.
Profile Image for Matthew Lindell.
18 reviews16 followers
August 9, 2012
The general premise is the value of sharing our intangibles of knowledge, our network, and compassion with our business contacts. There are some very good practical nuggets of how to get the most out of a business book, how to gain strong networking skills and leverage them, as well as some tools for sharing compassion in the workplace.

On the negative, I found his language to be purposefully sloppy (lovecat, bizworld, littermate) and more of a distraction than of value. There was also a strong "me me me" focus while trying to say "them them them" that drew us to much into the author's world as opposed to the content.

In summary, it is a good quick skim for some very practical tips and ideas, especially in the first section Knowledge where the author does a great job at presenting the argument for the value of acquiring knowledge, particularly through reading books and how to digest and apply that learning to add value to your organization and others.
Profile Image for Desiree Loeven.
37 reviews1 follower
January 17, 2013
Info book. Encourages people to be compassionate by appealing to the ego. Follows up advice with lines like, "...your compassion makes others view you in a way that money can't buy. You are so money you don't even know it!" Treats compassion and people as commodities to be traded and connected to others for good energy/favors - while heavily denying that's what is suggested/expected.

I have no doubt his tactics work for him, though seeing the inner workings of why and how he propagates the 'lovecat brand' marks this book a tonic proffered by a snakeoil salesman. Do not recommend.
15 reviews2 followers
May 8, 2013
I read this book hoping that it would discuss customer/client considerations for software development. I was disappointed. Instead, this book uses new blood silicon valley fluffy speech about how to present yourself; your appearance, and how to basically be a smarmy ass-kisser rather than and individual that has a tangible skill.

My advice: business and policy people will enjoy it. Technical and science people will be sad that they'll never get their time back.
Profile Image for Violita.
56 reviews
May 15, 2021
Anytime I picked up this book to continue reading it, I felt like I was talking to a slimey used car salesman. This book's topic is extremely outdated, to the point of being subject to a company's mandatory harrassment training video. Save your time, and skip this book.
Profile Image for Carole.
24 reviews57 followers
May 9, 2009
One of the best books on marketing. It will change your typical views of being in business and the idea of competition. Forget that and become a Lovecat!
Profile Image for Khalil Hamad.
2 reviews
April 5, 2016
I loved the book at beginning till knowledge, I give 5 as a rate , but when sanders start talking about compassion I think he overreacted, you know this world is very superficial.
Profile Image for Mark Oppenlander.
751 reviews18 followers
December 3, 2017
I read this book while doing research for a class on love in business. The title alone was enough to grab my attention; there just aren't that many people who pair the words "love" and "business" in a single sentence. Tim Sanders, a former Yahoo executive, thinks they belong together.

The concept of the book is simple and the writing is fast-paced, filled with personal stories and anecdotes. Sanders argues that starting with a posture of love in the world of business will lead to more success in our professional lives and more personal satisfaction. He describes this approach as living the "lovecat" way.

Sanders then goes on to break this idea of "bizlove" down into three major areas: sharing of knowledge, sharing of networks and compassion. The first two are straightforward business strategies that build on the idea of "casting your bread on the water" in hopes that it will return home to you "after many days" as described in Ecclesiastes. Sanders feels that the open sharing of resources develops trust and ingratiates you to others, who will then look for ways to serve you in return. He provides practical suggestions on how to do all of this. The third concept of compassion is harder to sell in terms of ROI or other business language, but its clear that Sanders believes it is critical. Whether business gains from caring for others - employees, clients, vendors, etc. - are always clear up front, Sanders argues that loving others does more good than harm. It seems that many of the positive outcomes from compassion that Sanders describes will be to the lover's soul while other positive results will come in terms of deeper, more satisfying business relationships that may eventually lead to professional successes as well.

The major annoyance with this book was Sanders' insistence on using cheesy made-up words and acronyms like lovecat,, bizlives, NSPS or cliff . . . used as a verb. The informal style of the book and the unusual subject matter coupled with the weird use of language makes Sanders sound like a spaced-out surfer dude from California. One begins to wonder how seriously he can be taken.

But Sanders was a successful executive and he is dead serious about all of this. And I believe this book is worthwhile, despite the hippy-dippy tone. In principle, I agree with all of his major points and I would recommend this book for anyone who thinks businesspeople (or "bizfolks") have to be harsh and cruel to succeed. Nice guys can finish first sometimes and Sanders shows us how that happens.
22 reviews
July 6, 2022
I have found that there are other, perfectly valid reasons for finding value in a book than learning brand new (to you) concepts. For me sometimes the primary value is in bringing your focus to something that maybe has slipped in its priority and awareness, and for me that was how I mostly feel about this book.

One of the business concepts that was taught to me early in my professional life is “help enough other people get what they want and you’re bound to get what you want too”. That’s not a bad summation of the book’s “Big Idea”. Nothing new there, but a good reminder, with a number of ideas, and things I’m not doing enough of, to make it well worthwhile.

For example, I already sent a prospective client a recommendation for a book that I thought would resonate with what his company is trying to do. We always counsel people to make sure they are “bringing value” to their networks, but it’s hard sometimes to find ways to do that, so a good reminder and some good ideas for how to do that.

Having said all that I did feel like this book could have been a lot shorter than it is, and it’s not a long book to begin with. I ended up skimming a lot of it because it was either so basic or redundant. I would also echo another review who said that an updated version would be valuable to include these concepts in today’s realities of social media and heavily electronic communication.

All in all I recommend it and think it’s a worthwhile investment in time, just the (numerous) book recommendations make it a good use of time, and think it would especially be valuable for someone just starting a career in sales in particular, or generally in business.
29 reviews
March 8, 2021
According to Tim Sanders, the key to succeeding in 21st-century, knowledge-economy business is to share knowledge, network, and compassion without expecting reimbursement from the other party. This is how we benefit ourselves, by serving others and increasing our wisdom.

Sanders illustrates his point with his own experience, and practices what he preaches by weaving quotations and citations throughout. This was an entertaining, if corny, read at times -- but it gets the stuff to stick in your head! The best part about this book is Chapter 2, in which he explains his process for gaining and sharing knowledge. This book is worth reading for that chapter alone.

I disagree with some of Sanders' principles, mostly his assertion that humans are essentially good. I wonder if his definition of "biz love" has helped foster a form of "compassion" that is inauthentically happy and comes across as manipulative. Doubtless, he would argue that this perception is a result of his principles misapplied. I also wonder if one can get so caught up in being a "love-cat" that one forgets that work is, at the end of the day, about work -- what is done, the fulfillment of the job description.

Above that acknowledged, this is a book with good advice and what seems like several crucial practices to put in place to succeed in today's work world. I would recommend this to anyone interested in the subject.
Profile Image for Sarah.
1,186 reviews36 followers
April 13, 2018
If I had to sum up Tim Sanders' book in a phrase, it would be "Do unto others as you would have others do unto you."

Seriously, his whole idea is basically The Golden Rule. Treat others with kindness and compassion; don't view people just for what they can do for you; knowledge isn't just for your own personal use.

The only thing missing is a motivator. Sure, Tim attempts to give motivation for why we should show compassion and love others, but he doesn't have the Truth, so it feels a little empty. Still, it's not a Christian book, so I wasn't surprised and it didn't detract at all.

Tim's advice also fits nicely in with what I've been learning about giving your customers and experience. How you interact in emails, in person, etc. are all a part of the overall experience of your client. Your body language, eye contact, smiles, and tone of voice all play a role in that.

Tim recommends touch all the time (provided you have permission). I'm an introvert (like, 80-90%) and scored a 1 on the Love Languages test for physical touch. So I think I'll stick to smiles, voice, and eye contact :)
3 reviews
November 29, 2012
Tim Sanders book was read by a team of coworkers. This is their collective review of "Love is the Killer App".

Knowledge, networking and compassion are the tent-poles necessary to be a lovecat...a nice smart successful person.

The first step in becoming a lovecat is to accumulate knowledge says author Tim Sanders. “Knowledge” is an absolute necessity to be a person of value and remain relevant in your career. And, in the process, help others to gain an edge in their careers. The result is that you become the go-to person as you acquire and share knowledge. Sanders purports that books be the mainstay for obtaining knowledge because they contain the full depth and breadth of any subject matter; a hypothesis, the research to support it and the outcomes, whereas, magazines and the news media lack depth of information. They tend to be more entertaining and have broad brush overviews.

Accumulating knowledge, according to the author, is laid out as a four step program: (1) aggregation, (2) encoding, (3) processing and (4) application. Aggregation is choosing books that help you own your own job. So choose key words that are important or relevant and search for books that contain those key words on the jacket or in a book review online. Step 2 is encoding. Underline important points in your book and make notes in the margins. Get a clear understanding of the main statements so you can share with others. Then, process the information by reading your notes and writing a review of the book. Find a group to discuss the book. The last step is application which is simply using or sharing your acquired knowledge in the workplace. The more you share it, the more you get in return. It builds strong relationships both internally in your organization and externally with clients or vendors.

Sanders’ approach to “networking” is a lot more dedicated than simply collecting business cards & storing them for future reference. He proposes we use the contacts we make and figure out how we can MATCH them with others in our network to create business relationships. In short, he wants us to be business matchmakers.

After reading through the chapter, his BIG IDEA makes a lot of sense and applies to his ‘’lovecat” way. His theory is that in business, you get ahead by helping others. It’s not always what you know, it’s who you know. According to Sanders’ philosophy, those you know will think of you more & be willing to help you out more if you’ve gone out of your way to help them. By connecting others, you’re creating, as Sanders states, a “unique, one-in-a-million business relationship with which you are forever linked to.” This in turn, can potentially open up a wealth of new networking opportunities for you.

Sanders offers great, practical advice that anybody can use to become a networking “lovecat”. His approach is a deep commitment & may perhaps even be a lifestyle change for some. This is because you have to get into the mindset of thinking about others first. Furthermore, you can’t expect anything in return, because people will be less willing to do business with you if they think you want some sort of payback. You’re putting faith that by helping others, you become someone worth remembering & keeping in continuous contact. As a result, that recognition will lead to people referring you more, thus increasing your network & its value. This philosophy can definitely be hard for some to embrace, especially in today’s “me first, get ahead” business society.

Overall though, it is a sound approach & something worth practicing, even if you don’t fully embrace the idea at first. At the very least, start small. Change begins with taking that first step, and start by connecting with one contact, it will give you a chance to see if this is something worth pursuing or not. It might be something you enjoy doing, but never thought you would.

“Compassion”…. It’s so easy to take everything for granted day to day. To fall into patterns where you dismiss people or don’t give them your full attention due to distractions or other priorities or bias. But Sander’s chapter on “Compassion” strikes a resounding chord. It’s not an easy thing to be a “love cat” as the definition of the book outlines it. It takes continual work and effort and a lot of times being outside a comfort zone. To some people this seems to come naturally to but to others, it’s a learned process. A relationship develops over time and it’s much easier to keep it superficial and light than to make the effort to involve emotions and feelings. It takes a willingness to commit, care and be compassionate.
Compassion is often reserved for the underdog, sick, injured, or lost souls compassion can also be felt in any circumstance. When you take the time to consider another person’s viewpoint and realize they have value regardless of whether you agree with them or not, when you can put aside your differences and put yourself in their shoes, that demonstrates true compassion. When you can rise above your own stubborn beliefs and righteousness and know that everyone just wants to be loved and accepted, as a basic human need, you reap the benefits. It can’t be forced or faked, but must be sincere and unconditional. Compassion is being able to take you outside yourself and consider another person’s needs and wishes first and making the effort to connect with them emotionally resulting in a positive, rewarding relationship for you both. You have the reward of self-satisfaction and they have the reward of knowing you care about their welfare.

Sanders’ effectively discusses the benefits of embracing knowledge, lots of it. And then sharing that knowledge with your network of contacts…and becoming a business matchmaker. He suggests that we be genuinely compassionate towards our coworkers, business partners and contacts, and to ourselves…we will be “lovecats”…nice, smart people who succeed.
Profile Image for Mark Youngkin.
160 reviews1 follower
May 9, 2017
This is the first secular business book I've read in a long time. It has some tertiary application to ministry, but I'll have to spend time with it later in the year to develop them and hopefully apply them to some of the classes I teach.

Sanders, a Yahoo! executive, believes and has proven that you can be successful in business by being a "lovecat" - the opposite of the "mad dogs" I've encountered at every step in my career. Nice, Smart People Succeed is his mantra, and it's certainly something to aspire to. Sanders spells out the steps to being a "lovecat" - knowledge, networking and compassion - effectively here. Importantly, he believes in reading books and evangelizing the important thoughts in them inside and outside your organization. The book was written in 2002 and I wonder if he still reads hardback books.
Profile Image for Mark Youngkin.
28 reviews2 followers
May 22, 2017
This is the first secular business book I've read in a long time. It has some tertiary application to ministry, but I'll have to spend time with it later in the year to develop them and hopefully apply them to some of the classes I teach.

Sanders, a Yahoo! executive, believes and has proven that you can be successful in business by being a "lovecat" - the opposite of the "mad dogs" I've encountered at every step in my career. Nice, Smart People Succeed is his mantra, and it's certainly something to aspire to. Sanders spells out the steps to being a "lovecat" - knowledge, networking and compassion - effectively here. Importantly, he believes in reading books and evangelizing the important thoughts in them inside and outside your organization. The book was written in 2002 and I wonder if he still reads hardback books.
Profile Image for Paige .
84 reviews7 followers
March 9, 2017
Worth reading again - Great look at how to make an impact on your career and workplace. Excellent POV for CEOs & helpful for managers.


This is not love in the sentimental or physical sense – love in business, which involves smartly offering your three intangible qualities: knowledge, network and compassion.

First, knowledge is all the information you’ve gained and will continue to gain, whether you picked it up at school, work, or taught it to yourself.

Second is your network – your web of relationships and potential collaborators. Your network lays the foundation for your success because without it, you can’t apply your knowledge.

Last is compassion, your ability to warmly attend to those around you in a way that supports their growth. This last quality is key because the way people feel about you is much more important than the way they think about you.

Instead, be the knowledgeable guy, a move that will propel your career forward. It’s simple: just learn enough that you can share your knowledge with others. This works because knowledge is powerful and consequential. Being able to offer it will give your career the edge it needs to advance.

Tips for training knowledge as you read:

The first trick to reading a book is to encode it, which means actively reading so you digest everything. A good strategy is to always write while you read. In fact, oftentimes when you underline something slowly you’re also forced to reread the sentence, thereby aiding your memory.

The second step is processing, which means being certain that you’ve properly taken in everything you’ve highlighted. You can do this by going over major sections before moving on, thereby enhancing your comprehension. Another great strategy is to commit to a once-weekly review of one or two past books.

The last step is application, a time during which you share your newly gained knowledge at work. First it’s essential to know what you’re going to share by visualizing a discussion. When you put down your book, be sure to summarize the key points in your head

Build your network by collecting people, keeping track of their wants, needs, and value, and connect them. Call people by their name and make them feel good about themselves
March 6, 2020
NSPS - you will want to remember that and the book will reveal what it means by the end.

I couldn’t agree with Tim more. Business is no longer about being cut throat and how can you undermine someone to get a bigger reward for yourself. In the long run you will absolutely lose and it is not worth. Put love into your work, our love into those around you both professionally & personally, our love into all aspects of you life and watch all around you flourish. Yes there are times where you will get burned but that is life - stay focused on making everyone around you better and again watch everything around you flourish.

I now personally work with Tim and can agree he is 100% authentic, true to every word he wrote in this book and I am thankful to be in his network.
Profile Image for Susan.
567 reviews
September 8, 2019
I enjoyed Tim's upbeat and energetic personality. He is very believably the perfect example of a "lovecat" which this book is all about.  I do find it a bit disheartening to think, though, that people in the business world need to be told to shake hands, share info, play fair, be compassionate, etc. Maybe his ideas will catch on and this kind of personality will be the norm instead of the exception.  I did find many of his business scenerios a bit over my head, and some of his advice was second-nature to me, but there was some helpful tidbits. I especially like some of the simpliest reminders:  "Listen, aspire, help - do all the things a machine can't do." AND "When there is no love, there should be no expression of love.  Never fake it."
184 reviews3 followers
October 17, 2020
I know, the title is cheesy. And there are lots of corny coinages inside the book as well--terms like lovecat, bizlove, and bizworld--that initially had me rolling my eyes. And there were times it felt like Sanders was bragging a bit too much. That said, there were also some genuinely helpful and practical tips, and it was actually a bit refreshing to read a business book that emphasizes love as the main motive. Short but still included a fair level of detail. Lighthearted and fun while still having some depth. Sanders also does a really good job with the audio narration. Overall, I enjoyed it.
Profile Image for Steven.
87 reviews8 followers
September 1, 2018
Recently reread one of my favorite business books built on such a simple premise: share with everybody! Share your knowledge that you're constantly adding to through reading. Share your network that you're constantly building through introductions. Share your compassion and kindness in genuinely meaningful ways. I love this concept so much that I've listed the premise on my Linked In profile for years.
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