Successful Onboarding: Strategies to Unlock Hidden Value Within Your Organization

by Mark A. Stein

CAPTURE THE ONBOARDING MARGIN WITH THE "4 PILLARS" OF SUCCESSFUL ONBOARDING "Bringing a new employee on board can be the start of a rewarding relationship or the beginning of a missed opportunity. This smart book can teach you how to make the most of each employee's career starting on Day One." —Daniel H. Pink, author of DRIVE and A WHOLE NEW MIND "This book has the potential to change the way that we think about new hires and what is possible from the group. With the instruction provided, you can migrate onboarding from the administrative to the strategic, and deliver far greater value for your enterprise." —Betty Thompson, Senior Vice President, People Services, Booz Allen Hamilton "People are a company's most important asset. Successful Onboarding makes the case for the importance of effective onboarding in setting up employees for success." —Stephen Squeri, Group President, Global Services and Chief Information Officer, American Express Company "Hiring employees is the biggest investment most organizations make. Understanding how to make sure that investment sticks is what onboarding is about, and Successful Onboarding shows you how to do it right." —Peter Cappelli, Director of the Center for Human Resources, The Wharton School, The University of Pennsylvania; author of TALENT ON DEMAND 1/3rd of all external hires are no longer with the organization after 2 years. What can you do about it? In a onboarding; although poorly understood, subject to narrow definitions, and with limited best practice understanding or management rigor. Consultants Mark Stein & Lilith Christiansen have worked with leading companies on it, and they've synthesized their work into a ready to use system. With Successful Onboarding, you Rewrite the employer-employee compact—to everyone's advantage Reduce time-to-productivity—while increasing the level of productivity and retention Make improvements at the systemic level—with gains realized with regularity * Enroll new hires in your company's strategic plan Successful Onboarding provides a business case, a systemic approach to the entire process, and instructive inside stories from Apple, Starbucks, Netflix, Microsoft, Baird, Bank of America, John Deere, and dozens of other industry leaders. “This is a terrific resource for anyone wanting to create an effective onboarding program.” —Mindy Moye, Ph.D., Manager Employee Engagement, John Deere “In Successful Onboarding Lilith and Mark demonstrate the financial impact that the onboarding process can have on your organization, and provides a roadmap for improving your return on investment. The book has already changed the way we think about onboarding in our organization.” —Andrew Blocher, Chief Financial Officer, Federal Realty Investment Trust “Goodbye old-school orientation and welcome to onboarding. A great reference to tailor your onboarding based on your culture and strategy. This book demonstrates how sound and creative onboarding can prevent a lot of voluntary off-boarding from high performing employees.” —Sonia Narang, Director, Leadership & Organization Development, Sony Pictures Entertainment “Every company leader who is serious about delivering results through people should read this book. Successful Onboarding not only gives a roadmap to successful hiring and retention, but also addresses the common pitfalls that lead to adjustment struggles, discouragement and skepticism from new hires. This book rings true to those of us who coach leaders in the onboarding transition.” —Kate Ebner, Co-Director, Georgetown University Leadership Coaching Program, Principal, The Nebo Company “This is an important book for business leaders who want to assure employee engagement from Day One! Practical and instructive, the book g

Genres: Business

289 pages, Kindle Edition

First published June 18, 2010

Reviews

[Stephen]

READ MAR 2012

Excellent resource for any organization looking to develop strategic onboarding programs. The authors introduce the concept of "onboarding margin" which they describe as "new hires become more productive more quickly, and they operate at that higher level as part of the new steady state. This, combined with the gains attributable to lower attrition and better attrition mix, yields what we term the Onboarding Margin" (p. 22). This idea, along with their framework of Cultural Mastery, Interpersonal Network Development, Early Career Support, and Strategy Immersion & Direction help set up a multi-phased and strategic onboarding program for new hires as they prepare, orient, integrate, and ultimately, excel in their new roles within the organization.

[Harry Harman]

the cost of attracting talent approaches 30% of a new hire’s annual salary.

It’s one thing to talk about adding value, and quite another to provide hard numbers and explain exactly where those numbers originate.

If most leaders today believe their f irms can’t afford an effective onboarding program, this chapter’s material is designed to convince them of the very opposite: Their firm cannot afford not to invest in one.

13% attrition of new hires in the first year, and some of that constitutes “regrettable” attrition (productive recruits with great prospects who choose to leave) as opposed to “non-regrettable” attrition (unproductive and low prospect workers leaving the firm).

[Laleh]

Great book! Not only did it offer a road map to successful on boarding but also best practices from companies like Starbucks, Pepsi, Microsoft and others.