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Consumer Behaviour

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Suitable for undergraduate or graduate courses in consumer behaviour. This most popular Australian undergraduate Consumer Behaviour text has been updated.  The second edition takes account of high-quality and insightful research from our region available through bodies such as ANZMAC and its Australasian Marketing Journal. New consumer data generated by the growth in market research and data mining has been included while older and outdated material that has lost relevance has been removed in order to maintain focus.While this book is based on the 7th American edition of Schiffman, it also includes material from European and Asia-Pacific sources to give the Australian text a more international focus.This new edition endeavours to convey the essence of consumer behaviour and to connect psychological, socio-cultural and decision making aspects of consumer behaviour.The authors explain in an integrated fashion what consumer behaviour variables are, types and importance of consumer research and problems in performing research. A vivid and lively writing style motivates student interest.

665 pages, Paperback

First published January 1, 1978

77 people are currently reading
1215 people want to read

About the author

Leon G. Schiffman

11 books9 followers

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5 stars
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Displaying 1 - 18 of 18 reviews
Profile Image for Balachandar Kaliappan.
22 reviews2 followers
September 28, 2012
Consumer behavior need to be taught to Marketing Graduates since once a person is able to identify the consumer mind and he will be able to generate good results in terms of revenue. This book paves wave to understand psychology and how to apply that in marketing the service/ product produced in your company. While comparing with other books this book, this book delivers the subject effectively.
3 reviews1 follower
March 18, 2008
we can learn more deep about consumer
how the book explained what driven consumer is easy to understand with nice and creative pic in it
i mean u can see consumer as an individual or as a group more deep (it posses many psychology knowledge too)
Profile Image for Scarlet Risque.
Author 8 books22 followers
November 9, 2015
This is a marketer secret weapon. You must hide this book and memorise its position and how to execute it with precision. Never ever let your enemy see this. Now that I had revealed my weapon, take this and use it to your advantage. All the best.
Profile Image for Wiragita.
67 reviews1 follower
September 24, 2019
Best book to understand customer decision making and their behavior. For beginner.
Profile Image for Nadiia.
110 reviews1 follower
January 16, 2022
It's a good book for B2C or C2C, with a focus on product. If you are looking for a b2b services perspective, not sure it will work for you
Profile Image for Isabella Zuluaga.
21 reviews
July 7, 2025
I really liked, because I'm currently studying marketing, so it help me a lot with some subjects.
Profile Image for Axl Hext.
1 review
September 11, 2012
Good!
This entire review has been hidden because of spoilers.
Profile Image for Divya Gonnabathula.
89 reviews19 followers
November 6, 2013
Good examples, and good explanation of concepts! Was one of my favorite books in my b-school days!
Profile Image for Bianca.
13 reviews
January 31, 2020
Aprendí un montón con este libro, realmente lo disfruté y recomiendo.
Displaying 1 - 18 of 18 reviews

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