READ MAR 2012
Excellent resource for any organization looking to develop strategic onboarding programs. The authors introduce the concept of "onboarding margin" which they describe as "new hires become more productive more quickly, and they operate at that higher level as part of the new steady state. This, combined with the gains attributable to lower attrition and better attrition mix, yields what we term the Onboarding Margin" (p. 22). This idea, along with their framework of Cultural Mastery, Interpersonal Network Development, Early Career Support, and Strategy Immersion & Direction help set up a multi-phased and strategic onboarding program for new hires as they prepare, orient, integrate, and ultimately, excel in their new roles within the organization.