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Principles of Operations Management: Building and Managing World Class Operations

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This alternative to the very successful Production and Operations Management: Strategies and Tactics, Third Edition, by the same authors, is a briefer, less technical introduction to the material. With fewer chapters (only 14), all mathematical techniques are covered in separate chapter supplements. New learning aids have also been added, including learning objectives and chapter self-tests.

624 pages, Hardcover

First published November 1, 1993

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Jay Heizer

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Profile Image for A..
322 reviews75 followers
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July 1, 2018
POM321 or 411
13 reviews2 followers
March 16, 2008
I know my "good reads" friends out there are not likely to go out and get this book, but I figured I should give myself credit for the text I am currently reading and finally post a book in the "my books" section :)

This text is perfect for the online Operations Management course that I am taking. The organization is straight forward and simple to follow. Examples are relevant to corporate problems today and ethical dilemmas are extremely thought provoking.

My favorite part about this text is how the authors provide a "Global Company Profile" at the beginning of each chapter. The profile is kept to two pages and identifies a unique company (Dell, Boeing, Disney World, etc.) and details how they succeed using the materials that will be discussed in the same chapter. It has been both fun and interesting to read these quick tidbits of info, and I appreciate a reading break from the monotony of a typical text book.
Profile Image for Thang Tran.
1 review
January 2, 2018
a comprehensive book that covers many aspects of operations and production management.
you can turn into any page, and start digging into it
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