Hotel Management and Operations

by Denney G. Rutherford, Michael O'Fallon (Editor)

"Hotel Management and Operations, Fifth Edition" provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems. Multidimensional case studies are a notable feature, with complex management problems portrayed from multiple viewpoints; "As I See It" and "Day in the Life" commentaries from new managers provide further real-world perspective. Covering the latest issues affecting the industry, this text gives students and professionals an up-to-date, dynamic learning resource.

Genres: Business

512 pages, Paperback

First published August 1, 1989

Reviews

[Stefano Bertani · Rating 2 out of 5]

A classic hotel management textbook. Decent for the basics, but fluffy and way too outdated in many areas.

[Nader Itani · Rating 5 out of 5]

Great book

[Ahmed Alkiyumi · Rating 5 out of 5]

Great book
A reference for all hoteliers
I almost refer back to it every time