Letitia Baldrige's Complete Guide to Executive Manners

by Baldrige

After sixteen printings in its first edition and two in this updated version, this bestseller remains America's most complete guide to the hidden asset that isn't taught in business schools -- the personal behavior that can make you or break you in today's competitive workplace. Letitia Baldrige takes the reader from the first interview and first day at work through all the complex knowledge we need to maneuver through the ranks and rise to the top. WHAT THIS BOOK * The ten major problems at work that never existed before, but which everyone from trainee to CEO must learn to handle today * The twenty-four hallmarks of those who "work smart" today * Which behaviors accepted a short time ago may spell disaster today * The new codes concerning dress...language...socializing with colleagues...behavior when traveling and at conferences or meetings * What degree of informality is acceptable today -- and with whom * What you must know about the new manners relating to diversity...plurality...family values...sexual freedom...and substance abuse problems...about hiring and firing...and much more * A total update on today's business entertaining, from lunch with a guest at your desk to planning parties for thousands * Running meetings, from interoffice to international * Corresponding in every form, from traditional to high-tech electronics...forms of address...Plus the hidden rituals of business life that a polished professional on the rise must learn to handle with poise and confidence As life at work becomes increasingly pressured, everyone needs to know more about improving interpersonal relations. You'll learn exactly what to do, what to say, and how best to present yourself, from this extraordinary guide. Plus -- it's good reading!

Genres: Nonfiction, Business, Reference

544 pages, Hardcover

First published September 1, 1985

Reviews

[May Ling · Rating 4 out of 5]

This is an excellent reference for those that are jumping into the basics of etiquette in the work place. Given that it is written in 1993, much of what she is writing about is still highly applicable today. While I'm sure many of the items that she mentions - particularly those related to example letters - can be found on the internet with ease. However, the finer points for which Baldrige provides her own color is quite fantastic.



I really enjoyed reading all of it. Gave me lots to think about. I probably want to follow this up with further readings on either more specific topics within etiquette, or with an even more modern treatment of the subject; as etiquette appears to be modernizing as quickly as other areas of the world.



I enjoyed greatly the extensive parts of the book on statesman type topics, though i will probably never be exposed to needing to understand state functions, table seating, and hierarchy. Fascinating none-the-less.

[Heather · Rating 3 out of 5]

Although this was the updated version for modern times, there was still way too much 1950's. Overall, some good advice but many of the details are too stuffy shirt for today's workplaces. Plus she really focused on life if you were part of an embassy ...in which case much of the stuffy etiquette rules may apply in those stogy situations. Would not recommend as there have to be better books out there on point.

[Robin]

Must read. Can teach GB some things.