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The Speed of Trust: The One Thing That Changes Everything

3.97  ·  Rating details ·  14,726 Ratings  ·  462 Reviews
There is one thing that is common to every individual, relationship, team, family, organization, nation, economy, and civilization throughout the world--one thing which, if removed will destroy the most powerful government, the most successful business, the most thriving economy, the most influential leadership, the greatest friendship, the strongest character, the deepest ...more
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Published May 1st 2009 by Findaway World (first published January 1st 2006)
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Stephen M.R. Covey, the son, was head of training for his father's company.

The book is needlessly long and I didn't need to be sold on the value of trust (which is why the book is so long), hence, why the 3 star rating. Long sections of the book are very general and boring and I kept thinking how the book could have been netted down. I recommend the book, recommend skimming the boring examples and felt that along with the Economics of Trust, all that a reader needs on the important subject of t
Sep 08, 2009 rated it liked it  ·  review of another edition
Shelves: business
The bulk of this short book might be characterized as "moral philosophy 101." It will be informative for moral imbeciles and those (many, by the measure of apparent business ethics) who don't believe that personal and business ethics have any connection. It's a basic outline of how to extend and create trust, and how to reciprocate when you receive it. Formulaic pop psychology.

The value of the book for me was in the first chapter. It makes the case for trust as a business value, that high trust
Jul 22, 2008 rated it it was amazing  ·  review of another edition
Shelves: my-favorites
This phenomenal book has been out less than a year but I thought it just as good if not a better read than 7 Habits written by his father. This book so perfectly describes trust, breaks it down and shows how relevant it is in business, home, and all other arenas of life.
Ryan Dejonghe
Sep 18, 2013 rated it did not like it  ·  review of another edition
This book was distributed at work like candy at a Halloween party. New buzz words were written on the board and everyone was trust falling one another. The problem still remains: there’s more falling than trusting.

I enjoyed the first chapter and agree with the author’s sentiments: as trust improves, cost goes down and speed increases. I believe in Covey’s see, speak, behave architecture. The problem begins when Covey stretches the first chapter into over three hundred pages based on an analogy t
K.D. Absolutely
May 04, 2009 rated it it was ok  ·  review of another edition
Recommends it for: My former boss
Shelves: business
This book makes a lot of common sense. Productivity in the workplace is indeed based on trust. If you are not trusted by your boss, he will check or will let your colleague check your work. However, the book did not talk much about how to re-gain trust which can easily be lost in the day-to-day office environment. Everyone starts with a clean slate with favorable (that’s why we are hired in the first place) trust index. However, even if we always work diligently, there will always come a time wh ...more
Oct 22, 2009 rated it really liked it  ·  review of another edition
Recommends it for: anyone
In The Speed of Trust, Stephen M. R. Covey (son of renowned author Stephen R. Covey (The Seven Habits Of Highly Effective People)), delves into the mechanics of trust, an element, which in spite the attention we think ourselves giving it, remains to a great extend underestimated. According to Covey, trust is the keystone for every relationship in our lives, including our relationship with ourselves.

The author does a great job in showing that trust is something we can recover. I believe this to
In the last few weeks, I've been traveling quite a lot—Brazil, Macedonia, Serbia, and throughout the U.S. Since I have a ritual that involves reading on planes, I've been able to get through a few books I've been hearing quite a bit about. The three I want to tell you about here, are all amazing. If you saw my copies, you'd see dog-eared pages, underlining, exclamation points and question marks in the margins. I really had no idea how much I'd be affected by each one, and completely surprised by ...more
Aug 06, 2012 rated it it was amazing  ·  review of another edition
According to Stephen M.R. Covey, the new economy is looking for businesses and individuals who can practice the virtue of trust. The Speed of Trust shows the importance of trust and how the rate at which it is built can help businesses win over clients and employees too. The book proposes that establishing trust is essential to creating high performing companies.

Gone are the days when companies would be secretive, make bad decisions and get away with it. Today's economy is increasingly becoming
While Covey (son of the 'famous' Covey)sets out a great argument for trust in businesses, I, of course, look through the lens of an educator. I think the part that resonated the most with me was the first section on self trust, and the section about organizational trust. Sometimes I found the parallels, sometimes I didn't.

Self trust...believing in your mission, your purpose. Trusting YOURSELF to make good decisions, to reach out to others, to inspire trust. That is exactly what should happen in
Ruth Hinds
Oct 17, 2012 rated it it was amazing  ·  review of another edition
Amazing book! It explains what TRUST actually is- what it is made up of. It helps you understand why you do or do not trust someone. It also teaches how to extend "smart trust" to others, and make yourself more trustworthy so others can trust you. Everything is broken down so clearly and there are so many action items so you can apply what you are learning right away! One of my favorite books I've read! And I wasn't expecting that.
Tony Jr.
Feb 07, 2015 rated it it was amazing  ·  review of another edition
A fantastic book that I believe everyone, not just business leaders should read. As the title suggests, this book is about trust: what it is, how its built and why it matters in business and in life. I actually came to this book a bit skeptical and didn't expect to learn much. The author met and exceeded my expectations to say the least. You definitely want to add this one to your library.

Tony Rogers Jr
Author of Visionary: Making a difference in a world that needs YOU
Oct 08, 2016 rated it it was amazing  ·  review of another edition
من نوادر الكتب ، التي أصنفها بخمس نجوم

كتاب رائع مُلهِم في الادارة بل و حتى في الحياة العامة و العائلية

استطاع الكاتب ان يقدّم وصفة منطقية ، لزيادة الانتاجية و خفض التكاليف ، و زيادة الشعور بالسعادة..... إنها الثقة

بل استطاع الكاتب ان يفرّق بين الثقة المطلقة و الثقة المعقولة

و كيف تتجازو موضوع الارتياب من وضع الثقة في بعض الافراد ، و مد جسور التواصل

عليكم بإقتناء الكتاب


My concern with this book revolves around the following question.

Will we truly benefit from ethics that are adopted merely for the sake of building trust in order to increase speed and reduce cost?
Dayton Koons
Jun 06, 2017 rated it it was amazing  ·  review of another edition
I really quite enjoyed the insights Covey gives on trust. I recommend this to anyone because I think the idea of trust isn't understood enough. Covey outlines a concept of trust that is very understandable and actionable.
Dec 27, 2012 rated it really liked it  ·  review of another edition
Shelves: stoos, swashbooked
Swashbooked, 10 minutes + discussion, Christmas 2012, with @ipreuss.

Why I picked it: I heard about it from a respected colleague, and I would like to recommend it to clients dealing with toxic work environments.


Format: paperback, impossible to lay flat to read hands-free.

Chapter: Nothing is as Fast as the Speed of Trust
"Contrary to... we CAN increase trust, and faster than we think"
Trust = confidence. Opposite, distrust = suspicion.

Sections: Self-trust, Relationship-trust, Stakeholder-tr
Feb 29, 2012 rated it it was ok  ·  review of another edition
This has to be one of the lamest books I've ever read mostly because I can see corporations across America eating it up. I'm reading it for a Leadership Training class at present. The "CORE" argument of of the book is that one must increase trust with others in order to make relationships and work efficient and cost effective. I bet this book is handed out for free to employees businesses like it so much.

Ultimately, the book reads like a tea party opus. The book has some silly statements that r
Steve Whiting
There's a certain formula to these business-guru books: checklist of improved ways of working ("4 cores" and "13 behaviours", check), strained acronyms ("TASKS", check), a pseudo-scientific formula leading to a spuriously calculated buzzphrase ("trust tax", check), an overarching theme ("5 waves of trust", check) and usually a magic-quadrant style diagram of some sort ("Smart Trust", check), many supportive personal examples from career and family (definitely check!)

As will be apparent from that
Jul 01, 2008 rated it really liked it  ·  review of another edition
The message this book brings is outstanding! Covey identifies and discusses four core elements of trust -- integrity, intent, capabilities, and results. In some sense, he has simply redefined trust from what others have said about it. While I don't necessarily disagree, it is to some extent a matter of semantics. From that discussion of the core of trust, though, he moves into a very useful and relevant discussion and justification of 13 behaviors that create or sustain trust. Moving on, Covey t ...more
Amin elahifard
عنوان: سرعت اعتماد؛ نویسنده: استفان.ام.آر.کاوی؛ مترجم: ربابه امیری؛ ناشر: انتشارات سپید؛ در 200 ص؛ موضوع: روانشناسی
در میان همه انسان  ها، روابط و گروه  ها و تمدن  ها یک عامل مشترک وجود دارد که اگر از میان برداشته شود، قدرتمندترین دولت  ها، موفق  ترین تجارت  ها و فوق  العاده  ترین روابط دوستانه را از بین می  برد و از طرفی اگر همین خصیصه مشترک جان بگیرد، سعادتمندی و موفقیت شکوهمندی را نصیب روابط می  کند. این کیمیا همان اعتماد است. کلید اصلی در درک مفهوم اعتماد، گذر از پنج موج آن می  باشد. یعنی اعت
M Christopher
Apr 09, 2017 rated it really liked it  ·  review of another edition
Shelves: ministerial, business
I don't often read business books and recommend them even more rarely but this is one that should be read by everyone engaged in relationships in business, church, school, or family. Trust, as Covey makes abundantly clear, is the oil for all of those relationships. With it, things run smoothly; without it, things grind to a halt. Covey does an excellent and readable job of showing what trust consists of, how to build it, and how to get it back when it is lost. This book is especially apt for min ...more
Mar 05, 2016 rated it it was amazing  ·  review of another edition
A very helpful book. Obviously geared to business it still works well in non-profit situations. I read it as a board member for a non-profit Christian organization in mind. 4 core values and 13 behaviors listed. Insightful and on target. The concept of extending trust, smart trust, rebuilding trust and the propensity to trust are deeply insightful.

Plenty of good stories that helpfully illustrate the concepts. There's an edition called "summary". Wish I knew how good it was. Might be a good recom
Jorge Rosas
Jul 19, 2016 rated it really liked it  ·  review of another edition
This was a mandatory book, but Im grateful I could read it. I had to stop every twenty pages because of a good book recommendation thing that I loved, this book teaches us how to create and use the trust factor as a lubricant and catalyzer for our personal and professional relationships, how to create it, win it and develop it, containing some very useful examples and applications. The “speed of trust” is visible in advantages / dividends against taxes in cost, time and adaptation. I liked this ...more
Josh Steimle
Jun 30, 2015 rated it really liked it  ·  review of another edition
Don't let it throw you off that this was written by Stephen R. Covey's son--it's a great book. He's not just riding his father's coattails, unless it is that he's following in his footsteps and doing a good job of it.

There are some valuable lessons in here for business, and everywhere else you have relationships. Especially the core point that where there is trust, things move faster. That's a competitive advantage for businesses. Businesses that foster the practices that engender trust will win
Jan 24, 2013 rated it really liked it  ·  review of another edition
I read the abridged version in preparation for a team development workshop. In that context, I found it beneficial in that members of our team were able to speak a common language about deficiencies in areas that can be challenging to discuss. For example, we could acknowledge a need to focus more on behaviors that strengthen our integrity, without seeming like we were accusing each other of being soulless jerks. It provides a tidy blueprint for addressing abstract soft skills.
Nov 29, 2011 rated it it was amazing  ·  review of another edition
I really enjoyed this book and actually began quoting it before I even finished reading it. Covey just has a way of articulating things that is so completely clear.

I think the role of competency hit home. The problem in a lot of large organization is the wrong mix of competency and soft skills. Ego comes into play and suddenly communication is completely and utterly broken. Great read.
Tim Z
Apr 05, 2012 rated it it was amazing  ·  review of another edition
One of the best books I have read in a long time.I only wish I would have read it prior to my last tour on the Theodore Roosevelt. Great quote from the book.

It's not hard to make decisions when you know what your values are.
~Roy Disney
May 13, 2012 rated it it was amazing  ·  review of another edition

This was an excellent book, I would almost put it ahead of his father's classic "7 Habits".
Robin Templin
Jul 11, 2013 rated it it was amazing  ·  review of another edition
life changer
top ten contender
Boyd Petersen
Jan 29, 2015 rated it really liked it  ·  review of another edition
Good read about earning the trust of you prospective and current customers. This is a good read for the younger generation that hasn't learned how to earn trust.
Tim Glinatsis
Solid principles here, but this book felt about 200 pages too long.

It's one I think everyone needs to read - just be prepared for some repetition.
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To read 4 11 Feb 09, 2015 05:31PM  
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Stephen M. R. Covey is co-founder and CEO of CoveyLink Worldwide. A sought-after and compelling keynote speaker and advisor on trust, leadership, ethics, and high performance, he speaks to audiences around the world. He is the author of The SPEED of Trust, a groundbreaking and paradigm-shifting book that challenges our age-old assumption that trust is merely a soft, social virtue and instead demon ...more
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“We judge ourselves by our intentions and others by their behaviour.” 169 likes
“The first job of a leader—at work or at home—is to inspire trust. It’s to bring out the best in people by entrusting them with meaningful stewardships, and to create an environment in which high-trust interaction inspires creativity and possibility.” 25 likes
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