What do you think?


Excellence in Business Communication
Learn Business Communication Skills By Example.
Excellent, effective, and practical business communication skills are necessary in order to succeed in today’s business world. Excellence in Business Communication delivers an abundance of the most realistic model documents and tools, helping readers learn business communication skills by example.
The ninth edition is a more efficient, rigorously revised textbook that maintains solid coverage of fundamentals while addressing developments in the business communication field. The authors also understand that to succeed in today’s social media environment, business communicators must abandon outdated thinking and embrace the new social communication model that’s redefining business communication and the relationships between companies and their stakeholders. By offering practical advice and hands-on experience through dozens of activities and cases, this edition helps readers adapt their communication skills to this important new media.
Excellent, effective, and practical business communication skills are necessary in order to succeed in today’s business world. Excellence in Business Communication delivers an abundance of the most realistic model documents and tools, helping readers learn business communication skills by example.
The ninth edition is a more efficient, rigorously revised textbook that maintains solid coverage of fundamentals while addressing developments in the business communication field. The authors also understand that to succeed in today’s social media environment, business communicators must abandon outdated thinking and embrace the new social communication model that’s redefining business communication and the relationships between companies and their stakeholders. By offering practical advice and hands-on experience through dozens of activities and cases, this edition helps readers adapt their communication skills to this important new media.
532 pages, Paperback
First published September 1, 1990
Ratings & Reviews
Friends & Following
Create a free account to discover what your friends think of this book!
Community Reviews
Displaying 1 - 14 of 14 reviews
August 28, 2008
Not worth the $100 price tag if you're already in business and savvy enough. However, it's got good information for students.
March 31, 2024
If you've already worked in an office, it's rather redundant information but does have a few good pointers. Reads like an HR mandated training through most of it. It is probably decent for students with no office experience.
The authors include many points about avoiding redundancy and using concise and clear wording, but at the same time goes into depth on simple topics that can be explained in two sentences.
The authors include many points about avoiding redundancy and using concise and clear wording, but at the same time goes into depth on simple topics that can be explained in two sentences.
August 20, 2020
There was a lot of helpful information in this book, and it was all written in a very organized and easily understood way. At times, though, it felt like there was too much of the same information that was repeating itself in each chapter. There were many times I could simply skip a section of a chapter because I already knew how to edit- because it explained the process in a chapter prior.
December 25, 2019
good book want to read
March 15, 2020
I want to read this book, how to open it.
This entire review has been hidden because of spoilers.
June 4, 2024
If you have office/business experience this book is very elementary
August 13, 2013
If you're an instructor of business writing or business communication, I highly recommend this book. Not only is it up-to-date, covering issues such a blogging, microblogging (tweeting), social networking sites, and the like, but it also has a plethora of online resources available. I've been using this text to teach an online-only course and it's made my job a bit easier, knowing I have just a little to add; the rest of what I want to teach is effectively covered in the book.
January 4, 2013
This is a really good textbook for anyone interested in improving their business communication skills. It is filled with a lot of excellent examples and scenarios from every day business to the not so every day. I enjoyed reading it
Read
May 5, 2009It is a good for enchancing knowledge about communication.
April 5, 2011
This has been a very useful book and I enjoyed the class. It is information I can apply right away.
Read
November 3, 2011excellent
July 2, 2014
read for school.. and i learned alot.. will hold on to for future classes
January 13, 2015
Writing 261
Read
November 16, 2010good
Displaying 1 - 14 of 14 reviews









