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Excellence in Business Communication

Learn Business Communication Skills By Example.

Excellent, effective, and practical business communication skills are necessary in order to succeed in today’s business world. Excellence in Business Communication delivers an abundance of the most realistic model documents and tools, helping readers learn business communication skills by example.

The ninth edition is a more efficient, rigorously revised textbook that maintains solid coverage of fundamentals while addressing developments in the business communication field. The authors also understand that to succeed in today’s social media environment, business communicators must abandon outdated thinking and embrace the new social communication model that’s redefining business communication and the relationships between companies and their stakeholders. By offering practical advice and hands-on experience through dozens of activities and cases, this edition helps readers adapt their communication skills to this important new media.

532 pages, Paperback

First published September 1, 1990

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About the author

John V. Thill

89 books3 followers

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5 stars
84 (40%)
4 stars
41 (19%)
3 stars
54 (26%)
2 stars
15 (7%)
1 star
12 (5%)
Displaying 1 - 14 of 14 reviews
Profile Image for Anna.
362 reviews26 followers
August 28, 2008
Not worth the $100 price tag if you're already in business and savvy enough. However, it's got good information for students.
Profile Image for Sarah.
17 reviews
March 31, 2024
If you've already worked in an office, it's rather redundant information but does have a few good pointers. Reads like an HR mandated training through most of it. It is probably decent for students with no office experience.

The authors include many points about avoiding redundancy and using concise and clear wording, but at the same time goes into depth on simple topics that can be explained in two sentences.
Profile Image for Elisa Marie.
36 reviews
August 20, 2020
There was a lot of helpful information in this book, and it was all written in a very organized and easily understood way. At times, though, it felt like there was too much of the same information that was repeating itself in each chapter. There were many times I could simply skip a section of a chapter because I already knew how to edit- because it explained the process in a chapter prior.
1 review
March 15, 2020
I want to read this book, how to open it.
This entire review has been hidden because of spoilers.
47 reviews1 follower
June 4, 2024
If you have office/business experience this book is very elementary
Profile Image for Mindy.
445 reviews16 followers
August 13, 2013
If you're an instructor of business writing or business communication, I highly recommend this book. Not only is it up-to-date, covering issues such a blogging, microblogging (tweeting), social networking sites, and the like, but it also has a plethora of online resources available. I've been using this text to teach an online-only course and it's made my job a bit easier, knowing I have just a little to add; the rest of what I want to teach is effectively covered in the book.
Profile Image for Dani.
147 reviews4 followers
January 4, 2013
This is a really good textbook for anyone interested in improving their business communication skills. It is filled with a lot of excellent examples and scenarios from every day business to the not so every day. I enjoyed reading it
1 review
Read
May 5, 2009
It is a good for enchancing knowledge about communication.
Profile Image for Amber.
618 reviews
April 5, 2011
This has been a very useful book and I enjoyed the class. It is information I can apply right away.
Profile Image for Ruth Phillips.
88 reviews46 followers
July 2, 2014
read for school.. and i learned alot.. will hold on to for future classes
Displaying 1 - 14 of 14 reviews