Continous Quality Improvement in Health Care: Theory, Implementations, And Applications

by Curtis P. McLaughlin, Arnold D. Kaluzny

The third edition of Continuous Quality Improvement In Health Care includes new, updated topics such as NIM, Crossing the Chasm report, motivating the focus on reducing medical errors and the introduction of CPOE under pressure from the Leapfrog Group. It also includes material on the Baldridge Award criteria and JCAHO as well as new cases. This essential book focuses on improving performance and patient safety in a variety of environments, including hospitals, public health departments and pharmaceutical companies.

678 pages, Hardcover

First published May 1, 1994