This book is about marketing and marketing strategy planning. And, at its essence, marketing strategy planning is about figuring out how to do a superior job of satisfying customers. Book Details 791 pages McGraw Hill (1999) Book 11 1/8 x 8 3/4 x 1 1/4 inches
So. Turns out I bought the wrong prerequisite book and didn't find out about it until I had shelled out a bunch of money for this behemoth. The first 60 pages were pretty good though...although I wasn't looking forward to reading a 900 page textbook. There was definitely some good information for one (or more) of my former employers to keep in mind. Stuff about working as a team, non-profits needing to also be customer (member) focused, etc. Ah well.
Looking up for 4Ps model was my main reason why I have read this reference book, it has a comprehensive analysis for the basic concept of marketing mix. Very recommended for postgraduate students who are planning to conduct a research on marketing mix