When Talking Makes Things Worse!: Resolving Problems When Communication Fails

by David Stiebel

This is the first book on resolving problems -- with your boss or spouse -- when better understanding is not enough. ABC, CBS, NBC rave about it. In addition to teaching negotiation at Berkeley, Dr. Stiebel has advised Fortune 500 executives and government officials.

Genres: Self Help

275 pages, Hardcover

First published February 1, 1997

Reviews

[NH_ELT]

It's a useful book for business people.However I don't think its efficient for daily problems.I think it's hard to manage conversations by using some techniques given in the book.Because most of our talking is instinctive.It's hard to control yourself.It's harder to control other one's mind.Also I don't think it's okay to make some tricks,play some games to convince someone and reach your goal.It's a bit unfair and dishonest.The book could be helpful for politicians,salesmen etc.

[Micke Sandlin]

Tråkig och ger inte särskilt mycket.

[Gamzegül]

The people who work in office should read this book.I liked the strategy parts.There are very good example situations. Successful book for business.