Highlighted features for this book Practical connection between theory, research, and skills : the solid research base is consistently applied to everyday situations through relevant examples, boxed features, and thought-provoking questions that ask the reader to reflect on what they’ve read. Strong emphasis on intercultural communication through “Culturally Communicating” boxes, as well as examples, discussions of cultural differences, and the latest demographic data. Numerous pedagogical aids , including chapter objectives and summaries, boldfaced key terms with an extensive end-of-book Glossary, self-assessment tests, sample speeches, and outlines helps the reader to review and retain important chapter concepts. A comprehensive, separate chapter on Interviewing and student-oriented Appendix on “Finding a Job and Writing a Resume” offer valuable guidance to assist the reader with job searching. Unique, separate chapter on Intra personal Communication includes material on “Self-Talk” and “Understanding Yourself” — valuable preparation for interpersonal, group, and public communication. An end-of-book section on APA guidelines provides an useful resource for citing material in papers and speeches.