Harvard Business Review on Measuring Corporate Performance

by Harvard Business Review (Compiler)

The Harvard Business Review paperback series is designed to bring today's managers and professionals the fundamental information they need to stay competitive in a fast-moving world. Here are the landmark ideas that have established the Harvard Business Review as required reading for ambitious businesspeople in organizations around the globe. The works collected in Harvard Business Review on Measuring Corporate Performance--including the three groundbreaking articles on the balanced scorecard by Kaplan and Norton--offer managers practical guidance for measuring their intangible assets (customer relationships, internal business processes, and employee learning) and aligning corporate strategy accordingly. A Harvard Business Review Paperback.

Genres: Business, Management, Nonfiction

229 pages, Paperback

First published September 1, 1998

Reviews

[Destiny Obasun]

This was a really useful read, especially for anyone interested in business, management, or improving how a company measures success. I liked that it goes beyond simply looking at profits and focuses on things like customer relationships, internal processes, and employee learning.

The ideas around the balanced scorecard were especially interesting because they show how different parts of a business can work together to support long-term strategy. Some sections felt a little technical, but the practical advice made it worth the effort.

[Lori Grant]

A should-read book on performance management for knowledge workers, managers, executives, and entrepreneurs.