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Operations Management
Now in its Fifth Edition, this authoritative book balances presentation of corporate strategy and analytical tools by presenting decision-making within the context of a firm's competitive priorities. A cross-functional perspective is new, demonstrating how operations are linked to other functional areas. The comprehensive coverage includes sections on strategic choices, process, quality, capacity, location and layout, and operating decisions. Two new chapters address supply-chain management and the management of technology, both very timely topics in production and operations management today. Extensive real-world examples demonstrate how manufacturing and service organizations meet operations challenges.
672 pages, Paperback
First published March 1, 1987
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Displaying 1 - 14 of 14 reviews
April 30, 2012
The book is colorful and relevant. The first few chapters seem somewhat dry, but the diversity of cases and problems and brainstorming opportunities lead a student to approach every situation in life and at work with an eye for process improvement. I don't feel like it taught me everything, but I like that it got me interested in going further down the operations and supply chain rabbit hole.
March 8, 2018
If you need one book to understand the wider aspect of the Operations Management, then this is the book! A colorful and well-designed layout, filled with case studies and illustration for the core concepts that anyone in the operations management field will encounter.
March 18, 2024
Not the most exciting thing on my read list, but I had to read this book for a business class and it was very helpful. The case studies were appropriate and relevant to what I was studying. The formulas included were easy to understand and again were relevant. A lot of business books present material in such a way that is not easily consumable for the average student. I felt like this book understood the audience well and wrote in a language that was appropriate.
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February 6, 2022...
This entire review has been hidden because of spoilers.
May 14, 2026
This was helpful to complete my MBA class.
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January 20, 2014I read this book for a course I took during my studies toward the degree of Master of business Administration. operations Management: Processes and Supply Chains is an excellent resource for the manager who wants to stay informed about the wide world of operations and process management. The depth with which the authors go into the operations and process management is breathtaking as the authors delve into concepts such as multifactor productivity rates and other mathematical formulas relevant to operations and process management; the sensitivity with which they write and cover such topics as new products research, and similar concepts is very sensitive but easy to understand.
July 27, 2016
Honestly, this textbook is just terrible. It takes a moderately hard subject and describes it in such obtuse terms it's almost incomprehensible at times. The writers/editors could have done a lot better. If you want to understand operations, this probably isn't the best text for you (internet sources describe it much better).
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September 20, 2014Operations management/ Malhotra
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October 18, 2014nice book
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August 19, 2015i think it will be good
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December 16, 2015reaging brainstorming topic just...
June 6, 2016
nice book
October 11, 2013
As far as textbooks go, clear and to the point. Read for MBA class.
Displaying 1 - 14 of 14 reviews









