Management Communication: Principles and Practice

by Michael Hattersley

Management Communication, 3/e by Hattersley and McJannet offers a comprehensive, well-researched solution to teaching management communication. This text and casebook includes essential coverage of effective writing and speaking principles. It aims to help the reader master the full range of skills required of a successful manager. Most of the eighteen end-of-chapter case studies were developed at Harvard Business School where Dr. Hattersley headed the Management Communication Department and where Dr. McJannet taught (under her married name, Linda McJ. Micheli). The cases put the reader in the role of decision maker and communicator in actual business situations. While the text emphasizes practical communication skills every manager needs to master, it also includes full chapters on electronic communication, corporate ethics, audience analysis, meeting management, giving and receiving feedback, choosing media, style and tone, intercultural communication, and business and the press.

288 pages, Paperback

First published January 19, 1996

Reviews

[Aaron · Rating 5 out of 5]

This book teaches through a conversational and modern style of short chapters. The examples within each are relevant, significant, and entertaining--never overstating the obvious. Communication books are often layered with common sense, often losing students in the process, but this textbook exemplifies what the modern curriculum should prescribe: applicable fun at affordable cost.

[Marie · Rating 3 out of 5]

This was the required textbook for a college course I was enrolled in as part of my bachelor's degree program.

It was educational and informative as it was designed to be. I did find the subject matter quite boring, however the textbook was useful enough to earn me an "A" in the class.

[Joe Cole · Rating 5 out of 5]

I got this book for one of my college classes. Learned a variety of techniques from ways to talk to others, ethics, wordiness, so on and so forth