Jump to ratings and reviews
Rate this book

Service Management and Marketing: Customer Management in Service Competition

Rate this book
Printed in Asia - Carries Same Contents as of US edition - Opt Expedited Shipping for 3 to 4 day delivery -

Paperback

First published February 27, 2007

Loading...
Loading...

About the author

Gronroos

2 books

Ratings & Reviews

What do you think?
Rate this book

Friends & Following

Create a free account to discover what your friends think of this book!

Community Reviews

5 stars
10 (31%)
4 stars
13 (40%)
3 stars
6 (18%)
2 stars
2 (6%)
1 star
1 (3%)
No one has reviewed this book yet.