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It's Hidden Face: Everything You Always Wanted to Know about Information Technology. a Look Behind the Scenes
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It's Hidden Face: Everything You Always Wanted to Know about Information Technology. a Look Behind the Scenes

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3.64  ·  Rating details ·  33 Ratings  ·  2 Reviews
An experienced Banking-CIO reveals the world of Information Technology in a company. There's a Grand-Canyon-sized gap between the expectations of computer users and what an IT department can effectively do. And this gap creates many victims-on both sides! This book is a one-of-a-kind bridge-builder for computer users to understand IT and to be able to talk to IT experts. I ...more
Paperback, 288 pages
Published June 15th 2009 by Createspace Independent Publishing Platform (first published June 1st 2009)
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Manuel Antão
Oct 19, 2016 rated it really liked it
Shelves: 2015
If you're into stuff like this, you can read the full review.

Day-job: "IT's Hidden Face - Everything you always wanted to know about Information Technology. A look behind the scenes" by Claude Roeltgen


Published 2006 (German Edition: “Eine Million oder ein Jahr: Hinter den Kulissen der IT - ein Insider berichtet”)

Published 2009 (English version; the one I’ve read and commented on)

“Plug it in, switch it on, and then it has to work!”

With this ominous statement Jean-Claude Juncker opens his foreword
...more
Deniss Ojastu
A (former) Chief Information Officer of a bank in Luxembourg provides an interesting view on the role of information technology nowadays. He states (quite correctly) that information technology is still very immature compared to, say, automobile industry. In particular, aspects of reliability and security are way behind what one can find in the other industries. I found author's comparisons to automobile world quite thought-provoking: one quote from the book is that "If the automotive had follow ...more
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