Operations Management: Focusing on Quality and Competitiveness

by Roberta S. Russell

Striking a balance between the quantitative and managerial aspects of operations management, and between manufacturing and service operations, this edition includes a website for both the student and faculty. Students are offered sample student projects, Excel templates and lecture slides.

Paperback

First published July 1, 1997

Reviews

[Nadya · Rating 3 out of 5]

Interesting motivational techniques that I will definitely use.