Human Resources Management in the Hospitality Industry

by David K. Hayes, Jack D. Ninemeier

This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.

504 pages, Hardcover

First published February 13, 2008

Reviews

[Hannah · Rating 4 out of 5]

Super helpful, detailed explanation and instructions for human resources management, with an emphasis on its application in the hospitality industry. Includes case studies and internet resources in every chapter.